LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,237 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,237 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I didn't have a big haul so it was easy to do. What I appreciated was the constant contact between the loader and myself to let me know his eta for this service.”

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Posted 2 years ago

“This service was easy to use. Excellent communication. Recommend!”

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Posted 2 years ago

“LoadUp provides excellent service. The two workers arrived a few minutes ahead of time. They were courteous, professional and customer service oriented. I highly recommend LoadUp.”

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Posted 2 years ago

“My loader Napoleon was excellent! I love everything about what he did and he did go beyond what was his asked. I am disabled and he did everything to accommodate me. Wow!! There will be no other that I would ever ask for because he did it!”

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Posted 2 years ago

“Load Up was a life saver! They did a great job. They were punctual and extremely fast and helpful. I will for sure be calling again.”

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Posted 2 years ago

“The gentlemen were very courteous and very punctual. I appreciated the phone call prior to their arrival. I would definitely use their service again. And also recommend this service to everyone!”

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Posted 2 years ago

“Efficient from the first call to the pick up. Will definitely use this company again. Very impressed”

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Posted 2 years ago

“Professional, courteous, on time and reasonably priced! Thank you Jason!”

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Posted 2 years ago

“Pick came early. Love that!”

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Posted 2 years ago

“Great service; so easy to get a quote and schedule an appointment. The guys were on time, within the window given, and called 20 minutes ahead with arrival time. They were also really nice. Many text and email notifications came before and after, so no lack of communication. Definitely recommend and would absolutely use the service again.”

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Posted 2 years ago

“Jesus was great. In time. Very professional”

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Posted 2 years ago

“Punctual, friendly, respectful of the property and professional. Did job on promised time and professionally. I would hire them again and would be happy to recommend their service.”

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Posted 2 years ago

“Great and timely pickup of our items for donation. The mover was great, very careful and positive! Highly recommended!”

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Posted 2 years ago

“Kyle &helper lift heavy mattress easily, efficiently& professionally. Only issue was App doesn’t allow specific description of donation.”

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Posted 2 years ago

“This company should be everyone's first choice. I can not express truly how amazing the customer service is, how friendly and respectful the employees are and the top quality professionalism I have seen first hand. My wife and I from today on will only ever use this company. Truly for the quality of service no one can beat them.”

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Posted 2 years ago

“Great service from beginning to end!! The guys picking up were very kind and respectful!!”

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Posted 2 years ago

“We had a lot of stuff to be picked up. They didn't complain. They carried everything down to their truck and went on their way home. Very nice men. We gave them a $30 tip for each of them, because they were outstanding with their work.”

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Posted 2 years ago

“The two men that came out to deliver and setup my avocado bedframe did a wonderful job! They were very professional and knew exactly what they were doing and made fast work of it. They did not scuff or mar my walls or the material on the bedframe. the previous company that was hired to do the job **cape cargo** did a horrible job. the company only sent one driver that did not know how to assemble the frame. he unpacked it in his truck and not only got my frame dirty but dropped it and it did not work properly. when I called the dispatcher at that company and wanted to know why only 1 delivery person was sent when it was scheduled for 2 people, he advised me they did not want to pay for a two man job!!! Do not use ***CAPE CARGO*** delivery company. They are not white glove service people. I would 100% recommend ***LOADUP*** for any delivery options.”

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Posted 2 years ago

“The team was courteous and efficient, and took great care not to damage the walls and stairway of our house. Excellent work!”

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Posted 2 years ago

“Rick, was very polite, respectful, and prompt. He and his helper, worked fast and efficiently. I would utilize his services again.”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,237 reviews