LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,590 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,590 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent service. I have used LoadUp twice in Newport Beach CA and Juan was the individual both times. He was timely, efficient, and professional. The entire experience was shockingly easy.”

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Posted 1 year ago

“Removal appointment easy via phone call and Manuel on pick-up was excellent.”

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Posted 1 year ago

“Arrived a little early, took shoes off to come into carpeted room to get the sofa. Respectful and efficient team!!!”

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Posted 1 year ago

“Alfredo was efficient, polite, worked hard, and careful with my home.”

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Posted 1 year ago

“Load It Up was scheduled to come to my place on Tuesday, 09/10/24 from 4:00 - 8:00 PM. The trucking company had already left my mattress, headboard and bedframe at the bottom of the stairs as I live in an upstairs apartment. I called them at 6:00 PM and they told me they would not be coming and would need to reschedule on Thursday, 09/12/24. I had to get the help from two of my neighbors to carry the mattress, etc. up to my place. When the guy from Load It Up arrived, he had a 14 year old boy with them. The mattress was alongside a wall in my dining room. The guy instructed the boy to go into the living room. I heard a crash but could not see over the mattress. After they left, I discovered they had broken my glass candy dish that was special to me. They did not say a word about what happened.”

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Posted 1 year ago

“These guys were wonderful. I would recommend them to anyone. Thank you”

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Posted 1 year ago

“Fabulous company!!!”

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Posted 1 year ago

“I had an appointment scheduled from 09/10/24 from 4:00 - 8:00 PM. When I called Load It Up at 6:00 PM said they had to cancel due to lack of staff. I had to get my neighbors to help carry the mattress, headboard and bedframe upstairs into my apartment. When the guy came on 09/12/24 he brought along a 14 year old boy. When they took the mattress out of the box the boy backed into my glass coffee table in the living room and broke my lavender glass bowl and did not say anything to me. I found the broken bowl with shatter pieces after they left.”

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Posted 1 year ago

“Jahlon Reid was very professional and over the top helpful during the pick up. He was prompt and courteous and gave great service. Thank you so much !!!”

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Posted 1 year ago

“Kaio texted before coming within the time period. He and helper worked efficiently to take apart waterbed frame and took the pieces down. The water mattress was already emptied before they came so that it was easy for them to take away . They did it in 20-30 minutes. They were very polite and worked efficiently. Excellent service.”

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Posted 1 year ago

“Yudiel arrived on time! Him and his partner were able to get my 2 piece sectional removed in less than 8 min. Amazing service! Thank you.”

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Posted 1 year ago

“Very efficient service.”

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Posted 1 year ago

“Jessica was here right on time, she was so nice.”

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Posted 1 year ago

“David was here early and did a wonderful and quick job!! Would use load up again and refer people your way!! Thanks”

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Posted 1 year ago

“Kris and his team were very communicative, punctual, friendly, fast, and professional. I would definitely use this service again and highly recommend.”

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Posted 1 year ago

“Went perfect, they were on time, fast and very professional... Highly recommend them!”

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Posted 1 year ago

“The Load Up Team did a fantastic job. Great communication and professionalism.”

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Posted 1 year ago

“The communication throughout the process of booking was efficient and well thought out. Chris and Gary came and went above and beyond. Very respectful and knowledgeable to complete the job. Very satisfied customer. Thank you!”

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Posted 1 year ago

“Very professional. Thoroughly removed the junk requested. thank you Loadup!!”

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Posted 1 year ago

“Pick up was on time.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,590 reviews