LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,229 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Terrible experience, a hassle to deal with. Were hired to assemble a bed. First, they dispatched workers to the wrong address (billing instead of shipping) in another state. When the workers arrived, they had the wrong work order and had to spend 30 minutes sorting that out. Finally, the bed was assembled with significant gaps in the frame. Totally amateur work.”

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Posted 1 year ago

“All I can say is Awesome. They kept in contact from the time I hired them online until the time they showed up…even followed up after. The process is very streamlined. Not only did they show up on time…but they completed the job within 45 minutes. I will definitely hire again in the future.”

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Posted 1 year ago

“Timely; courteous; called ahead; took care of the job quickly and efficiently”

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Posted 1 year ago

“The work was completed quickly and on time”

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Posted 1 year ago

“We were exceptionally happy with the service. Both gentlemen were efficient, professional and skilled with their labor. No walls were even touch in the transporting of the mattress. Lenard did a very nice job of directing the effort handling a number of split level steps coupled with sharp turns in the hallway. I would highly recommend your service to others on the basis of this experience!”

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Posted 1 year ago

“Great job, great crew. Arrived on time and finished the load/removal quickly.”

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Posted 1 year ago

“Emma and her assistant were very courteous. They arrived as indicated and were done in a very short time.”

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Posted 1 year ago

“LoadUp was easy to schedule around my schedule, they showed up when they said they were going to, sent a text they were on the way with the expectation of timing for arrival, quickly removed my old mattress and set up my new one. Would recommend making it easier on yourself by using this service!”

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Posted 1 year ago

“Mike was courteous, friendly, and professional. I will likely use Loadup again in the future.”

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Posted 1 year ago

“The movers were absolutely excellent! They took very very heavy furniture and cleaned up behind themselves. Great value. They really made it easy!”

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Posted 1 year ago

“super fool proof process, quick and easy and headache free lol. you can choose everything you need to get rid of or move online and it creates the worry free estimate for you right there. booked last night and they came today! 10/10.”

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Posted 1 year ago

“Kyle was pleasant and efficient. I really appreciated that they were prompt and worked quickly.”

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Posted 1 year ago

“Right on time. Very courteous.”

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Posted 1 year ago

“No show when scheduled, impossible to get in touch with driver; they gave me an out of operation number. On the reschedule, there was still zero communication & the driver showed up at a time when I explicitly said I was unavailable during the rescheduling process, which was very inconvenient because I was forced to accommodate just to get it done. Poor execution and organization on their end.”

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Posted 1 year ago

“Excellent Service very pleased On time strictly Business I will definitely use this service again”

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Posted 1 year ago

“Darwin and his father were excellent. I will use your service again in the future.”

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Posted 1 year ago

“The Loadup crew were very efficient and professional.”

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Posted 1 year ago

“Juan and his brother we’re very competent and polite. Would use loadup again.”

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Posted 1 year ago

“Courteous, and quick. Would use this service again.”

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Posted 1 year ago

“The gentleman who picked up my generator was very friendly and did a great job. If I ever need another removal job, I will not hesitate to use your company again. I will certainly recommend your company to my friends. Thank you Russell Gaun”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,229 reviews