LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,229 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Load Up was super easy to schedule. I do wish they would give a better pick up time. Mine was 8am - 8pm so I had to block the entire day. The morning of my scheduled pick up I texted and was told they would arrive between 3-4pm. They didn't show up until 6pm. Even there was a window of morning or afternoon that would be better. Jamille worked quickly and was very polite and professional and I will be using the services again.”

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Posted 1 year ago

“The worst experience ever! They are crooks! I should get a full refund but had 20% stolen!! I’m calling the BBB and taking legal action! Don’t use this company. I will see if they are truly honest and legit. But I doubt it. No principles. No out cost by your company. So why the theft ??”

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Posted 1 year ago

“Rickie and the young lady have done a great job. They are courteous and efficient. We are very happy with their work.”

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Posted 1 year ago

“Quick and easy. Very polite young man”

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Posted 1 year ago

“The service was excellent, convenient and timely. I recommend it for anyone declutterring”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“The service was excellent, convenient and timely. I recommend it for anyone declutterring”

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Posted 1 year ago

“It was so easy to book an appointment and the crew they sent were incredibly positive and willing to get the job done even though it was tricky and not an easy task. I would definitely use this service again!”

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Posted 1 year ago

“Worst company ever. They are racist and very discriminatory and they promise to pay their workers and they are very unprofessional and they don't have the proper tools to tell their workers that their are stairs st the homes. This company needs to be shut down and my lawyer is in the process of suing them right now.”

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Posted 1 year ago

“Could not be any happier with the LoadUp crew. Arrived on time. Professional. Friendly. Highly recommend!”

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Posted 1 year ago

“Came on time, got to work immediately. No chit chat, all business. Had to carry a heavy bulky leather sofa down a flight of stairs. Did it carefully, not bumping into walls or stair rails. Very pleased with the load up experience will use them again.”

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Posted 1 year ago

“They were very punctual and courteous. I would recommend them for anything that needs hauling off.”

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Posted 1 year ago

“Great coordination with your loader👍”

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Posted 1 year ago

“Very fast and efficient. In about ten minutes, he came , loaded and was finished. Thank you”

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Posted 1 year ago

“They were on time, professional and loaded up heavy couch and hauled it downstairs without any issues. The upfront fees made it easier as well. I would definitely use their service again.”

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Posted 1 year ago

“Great experience! I loved the upfront pricing and my loader was punctual and communicative.”

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Posted 1 year ago

“The loaders were in and out. They were a few minutes behind schedule but they got the job efficiently, professionally and had good mannerism.”

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Posted 1 year ago

“Professional, polite , fast service. We call on you in the future.”

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Posted 1 year ago

“Excellent Service! Thomas and his friend/partner were very good at solving the issues related to getting out our dead freezer! I would recommend your company and especially Thomas to anyone! Thank you for taking care of our problem! Ann”

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Posted 1 year ago

“Pablo did a great job, very helpful and Load Up was great. Recommend!”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,229 reviews