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LoadUp Reviews

4.6 Rating 7,001 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,001 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Very good. Third party was kggetitdone.com. Efficient
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Posted 1 year ago
Great service and on time.
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Posted 1 year ago
Both drivers were very good at picking up and loading my item. They came into my home and were very respectful of the space that they needed to work with.
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Posted 1 year ago
Super quick , knowledgeable, professional & efficient. Will most definitely call them again. Easy 5 ⭐️
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Posted 1 year ago
Great company driver very polite.
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Posted 1 year ago
Excellent job and one of the hardest things I've ever seen done, especially for the price I paid. I totally recommend this company.
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Posted 1 year ago
Fast and smooth!
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Posted 1 year ago
I checked very good, however, the work was excellent. Saved us a lot of time and effort. Enoc was informative and friendly. We plan to use his services again.
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Posted 1 year ago
Very professional and quit in and out services was excellent 👌
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Posted 1 year ago
Mr Yukon was very professional and new what to do, I would recommend him and his company any time
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Posted 1 year ago
That was so quick and easy and I will absolutely use this service again. Thank you!
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Posted 1 year ago
Easy to order a pickup and schedule it. Then I got emails using two different names, names that differed from the initial company’s. Spoke to Mattress Disposal Plus first to make order, then received emails from LoadUp and College Hunks. As I called several companies for quotes, I cancelled the order from College Hunks. Then got an email giving me a refund for cancelling the order, from a company that I hadn’t paid. It ended with LoadUp arriving when they said they would and picking up the mattresses, while the truck from College Hunks pulled up. I still don’t know which company works for which company—just glad LoadUp took the mattresses.
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Posted 1 year ago
Good service but the claim to be eco friendly seems to be untrue for mattresses as I was told by the driver that my mine would just go into a landfill.
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Posted 1 year ago
Excellent service by the load up team very courteous and very careful taking out my recliner Highly recommended for Jijuan and his partner Great 👍🏽 team together.
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Posted 1 year ago
LoadUp made everything easy. They were responsive, especially to emails. They called and texted to let me know they were on their way, and super efficient and gracious when they got here. The price is fair too. Excellent!
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Posted 1 year ago
couple were friendly and efficient… and fast… they got my 2 piece sectional out of here with no problem
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Posted 1 year ago
They showed up right on schedule, perfect, we quick friendly and did a great job. I would highly recommend to any of my friends.
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Posted 1 year ago
Professional, respectful, great job!
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Posted 1 year ago
Excellent service. Well done. Movers very professional and courteous. Moving a queen sleeper sofa that was very happy. Thank you so much. I would highly recommend this company. Elizabeth
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Posted 1 year ago
Excellent, ingenious, couldn't believe how quickly and quietly it was all done! Highly recommend Loadup,very pleased, Thanks Load up
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Posted 1 year ago
LoadUp is rated 4.6 based on 7,001 reviews