LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,895 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“These guys are going to charge me 20% bc I canceled within half an hour!!! They are based in GA but use local people as subcontractors??? Very weird and sneaky 😏. I’ll be spreading the word all over the internet if they charge me!!”

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Posted 11 months ago

“Was amazing came same day that I booked, the guys were professional and nice, would recommend”

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Posted 11 months ago

“Good communication, actually showed up! Unfortunately misunderstood directions and being up at the landlords house instead of where I directed. But luckily they had signal and we were able to communicate and they got the job done professionally and friendly, I sincerely appreciate it them. Thanks guys!”

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Posted 11 months ago

“Service was great, on time and friendly!”

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Posted 11 months ago

“LoadUp of Ellicott City is an excellent service. Easy to book. Showed up on time. And took my old mattress with no issues. Just what I needed! Thank you”

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Posted 11 months ago

“Guys were great efficient... super good service... highly recommend!!”

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Posted 11 months ago

“The 2 young men that came to our home. Were very polite and professional. We will use your service whenever needed and recommend you to our family and friends.”

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Posted 11 months ago

“I was never told there was a time span in which the movers would show up. I request to start at 8:00 am. When I found out the truck was delayed an hour I called and asked if the team could come at 9:00. I was told a team wasn’t even scheduled yet, the agent said he would change the time to between 9 - 12, which I then realized they didn’t inform me they had a time frame in which to show up. If I had known this I would not have hired the company. I then cancelled the order. I was then told there would be a 50% cancellation cost even though they didn’t even have a team scheduled yet. I would give the company ZERO stars if it was an option.”

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Posted 11 months ago

“We had absolutely outstanding movers today. Fantastic job and I highly recommend!!!!!!”

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Posted 11 months ago

“Jaime and his helper were on time, very polite and hardworking during the job. They would ask questions to make sure I was satisfied and made the experience very pleasant. I would use them again anytime!”

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Posted 11 months ago

“Arrived in the window. Very efficient”

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Posted 11 months ago

“The movers I had, who work for LoadUp. Karrion and Sons. Did everything thing with a smile, while being extremely respectful. Thank you LoadUp.”

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Posted 11 months ago

“Eldon’s team was absolutely perfect and very professional. Thank you all.”

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Posted 11 months ago

“It was easy to book a mattress pickup online. I may have been lucky but it was picked up in about two hours. The mover, Terrell, was friendly and courteous. Highly recommended.”

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Posted 11 months ago

“Great communication, friendly staff”

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Posted 11 months ago

“We had absolutely outstanding movers today. Fantastic job and I highly recommend!!!!!!”

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Posted 11 months ago

“If I could give a higher score I would. They were very pleasant, they kept me updated on timing, very quick and professiona. I would definitely use them again”

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Posted 11 months ago

“Got service the next day after calling the business. Showed up on time and did job very efficiently , very personable loaders. I would definitely call this business again for any removal services I need.”

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Posted 11 months ago

“Napoleon was extremely quick and professional. He was in and out in no time flat with the dishwasher! Thank you”

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Posted 11 months ago

“So easy ! Make the call. Remove or pick up from outside home next day. Will use again.”

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Posted 11 months ago

LoadUp is rated 4.6 based on 7,895 reviews