LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,995 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Went perfect, they were on time, fast and very professional... Highly recommend them!”

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Posted 1 year ago

“The Load Up Team did a fantastic job. Great communication and professionalism.”

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Posted 1 year ago

“The communication throughout the process of booking was efficient and well thought out. Chris and Gary came and went above and beyond. Very respectful and knowledgeable to complete the job. Very satisfied customer. Thank you!”

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Posted 1 year ago

“Very professional. Thoroughly removed the junk requested. thank you Loadup!!”

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Posted 1 year ago

“Pick up was on time.”

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Posted 1 year ago

“Great service, careful removal and friendly guy. Will use again.”

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Posted 1 year ago

“Isaiah was great!”

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Posted 1 year ago

“This load up employee not only worked by himself but made me feel that he was very confident with putting my furniture together. He was so tired but smiled and laughed as he did bis job professionally. I hope you have other employees like this one because he has very big shoes to fill. Whatever you are paying him, you may want to dig just a little deeper.”

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Posted 1 year ago

“Loaders came right on time and did a great job. Email communication from LoadUp was very helpful, but I wish the loaders had had a checklist of the items I had promised. I forgot to give them one item, which was my mistake but would have been avoided if they’d worked from a checklist.”

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Posted 1 year ago

“Excellent service from start to finish. I was kept informed, the guys were courteous, and arrived on time. Karthika was helpful, and gave me all the info I needed when I called for service.. I would definitely recommend LoadUp for your hauling needs.”

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Posted 1 year ago

“I went online to reserve my order for a recliner pickup for the next day. They arrived the next morning (early even!) and moved with fast efficiency. The workers were very professional, the price was reasonable, and the process was seamless. Thank you LoadUp! I would definitely use your services again.”

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Posted 1 year ago

“Great team! Arrived on time, moved items out quickly. Very polite people. Definitely recommend this company!”

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Posted 1 year ago

“very fast and respectful, was nice, in and out within 5 minutes would recommend to anyone”

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Posted 1 year ago

“Very happy with the service! Overall good communication from the LoadUp platform and via mobile. The team arrived in the time window communicated, were very friendly, and immediately went to work. They accommodated getting a recliner out of a tricky basement entry to the backyard with no issue or complaint and made quick work of the other items including chairs, dresser, and queen mattress. I asked that they stay clear of a low hanging tree near the front porch and were very careful and accommodating. Very happy with Brandon and Javier's service and would definitely use LoadUp again.”

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Posted 1 year ago

“Loader was great, arrived on time, courteous, efficient and strong. Worked very fast.”

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Posted 1 year ago

“Picked up the TV, but did not take the TV box that also needed to be disposed of.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Responsive, respectful, and prompt! Will definitely use this service again. Thanks Phillip and team! 🤠”

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Posted 1 year ago

“I reached out today for a pick up of 2 couches, gave me a guaranteed quote and did same day pickup. Their services we great along with their customer service. The woman I spoke too on the phone was courteous. The men who showed up 2 hours after I called were professional and fast! Will definitely refer them and reach out to them when needed again! Thank you for your fast and great service! Oh and they text when they are on their way and when they arrive, great thing was I didn't have to be present. Thanks guys!”

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Posted 1 year ago

“Very nice guys that came out to the pickup”

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Posted 1 year ago

LoadUp is rated 4.6 based on 6,995 reviews