LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,238 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,238 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“These men were just great. They arrived on time, ready to help us. Our sofa bed was heavy and the doorway was just barely wide enough. They managed to get it out with little trouble. We appreciate them and recommend their service whenever you need help removing items from your home or business.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“Very professional. Excellent service. Courteous. Kept me informed step by step. Reliable. customer support, the best. Very impressed. Thank you. Arlene”

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Posted 2 years ago

“Kevin B. was on time and absolutely professional. Thank you.”

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Posted 2 years ago

“Quick, efficient and reliable. Had two friendly guys in/out in 10 minutes. Will use you again!”

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Posted 2 years ago

“Daniel was on time called when he arrived was professional courteous and quick thank you I appreciate you”

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Posted 2 years ago

“I called on Friday afternoon and by 12:15 on Saturday, my king size mattress and box springs were gone! Great company, reasonably priced. My driver Brent was friendly, knowledgeable, and an asset to this company! I would definitely recommend them and will use them again if needed! Thank you!!”

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Posted 2 years ago

“Juan was awesome! ⭐️Communicated Well! ⭐️Arrived on time! ⭐️Needed no guidance, made it work! ⭐️He was QUICK!⚡️⚡️⚡️ ⭐️He was so kind! Highly Reccomend🙌🏽”

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Posted 2 years ago

“I contracted with LoadUp on 26 June 2023 to haul out my old, dead couch. They IMMEDIATELY debited my bank account for service not yet rendered. On the appointed day, 1 crew member came in my house &, standing 2 to 3 feet away, took a photo of the couch, then abruptly left. Thirty minutes later, their office called me & said they WOULDN'T remove the couch due to mold. It had no mold! I was then told that since their crew had come to my house they would only refund 50% of the charge. STAY CLEAR OF THESE SHYSTERS!”

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Posted 2 years ago

“Virgil and his partner were professional, friendly and efficient. The pick up was done quickly and smoothly. Will definitely use LoadUp again.”

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Posted 2 years ago

“Matt was nice and helpful”

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Posted 2 years ago

“Matt was nice and helpful”

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Posted 2 years ago

“Juan was awesome! ⭐️Communicated Well! ⭐️Arrived on time! ⭐️Needed no guidance, made it work! ⭐️He was QUICK!⚡️⚡️⚡️ ⭐️He was so kind! Highly Reccomend🙌🏽”

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Posted 2 years ago

“Juan was awesome! ⭐️Communicated Well! ⭐️Arrived on time! ⭐️Needed no guidance, made it work! ⭐️He was QUICK!⚡️⚡️⚡️ ⭐️He was so kind! Highly Reccomend🙌🏽”

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Posted 2 years ago

“His very respectful and polite. Thank you”

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Posted 2 years ago

“On time, very professional”

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Posted 2 years ago

“On time, very professional”

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Posted 2 years ago

“Mark and his assistant were excellent movers! They were friendly, courteous and worked quickly! I highly recommend them both!”

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Posted 2 years ago

“The loaders did a very good job and they were very professional.”

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Posted 2 years ago

“Daniel and Cece were awesome! They were friendly, and cordial. Took great care in removing my items!”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,238 reviews