LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,917 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Clearly notified when they would arrive. Were courteous and efficiently set up my new bed and removed the old one.”

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Posted 2 years ago

“Great service! Kevin was very knowledgeable about the bed and had it set up in no time. He took the time to show us all of the functions and set it up to our preferences. Highly recommend this service. Thank you!”

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Posted 2 years ago

“The guys were ontime, polite and very strong. A great service.”

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Posted 2 years ago

“Very pleased with service load up provided on time and did an excellent job Dion and the guy working with him were very professional and thoughtful I recommend this service thank you load up Dion and the other worker”

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Posted 2 years ago

“I AM VERY SATISFIED WITH THE SERVICE I RECEIVED. THIS WAS ACTUALLY MY SECOND TIME ORDERING WITH LOAD UP. EVERYONE IS ALWAYS PROFESSIONAL.”

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Posted 2 years ago

“Removal staff was great. Only thing is their automated call is broken”

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Posted 2 years ago

“Shawn was very nice.”

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Posted 2 years ago

“Greg did a great job and super fast! I would definitely recommend him and LoadUp”

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Posted 2 years ago

“Great service to work with. Scheduling was easy, and Tyler made pickup a quick and straightforward process. I will be recommending them in the future.”

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Posted 2 years ago

“So easy to schedule and the service was exceptional. it was also the best price. The morning of the pick-up, i received a call providing one hour time frame, as well as updates about the arrival. Professional, courteous, and quick! Without hesitation, I would use the service again.”

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Posted 2 years ago

“The pickup was fast, efficient and friendly. Couldn't ask for more.”

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Posted 2 years ago

“The gentleman who showed up to assemble my king size Ghostbed and base(s) was very nice, hardworking and had a natural aptitude for assembly. However, when I have paid for white glove service from other companies, the workers were associated with the company. This gentleman was in no way connected to Ghostbed. In fact, in the end, he told me this is the first time he has ever assembled an adjustable bed frame. I could have never put this together by myself because it was very heavy, but I am definitely upset that I paid $275 for “white glove” service as advertised and the person had no experience with Ghostbed or it’s products. Again, this negative review does not reflect on the gentleman who provided the service, but is directly applicable to Ghostbed and LoadUp for misleading advertising and high price charged for this service.”

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Posted 2 years ago

“Didn't receive a 'on the way' message until I got a text asking how the completed job was and I had to call in saying the job wasn't complete. Was notified they'd be an hour past the expected window. The hauler was very nice but just one person for a large mattress, which made the job a lot more difficult than it had to be.”

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Posted 2 years ago

“They were awesome to work with. Will be using them again. Very nice people.”

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Posted 2 years ago

“Thanks 😊”

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Posted 2 years ago

“Exceeded our expectations! Our team was excellent and quick! We had several pieces of furniture to get rid of and Samone came in and swiftly knocked it out and was done! We definitely will use their services again!!”

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Posted 2 years ago

“Got here and went straight to work and was quick and efficient. Great communication from top to bottom. Not much more you could ask for.”

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Posted 2 years ago

“Professional and easy to schedule! Most appreciative!”

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Posted 2 years ago

“The gentlemen that came here were very professional and very nice. Their efficiency and hard work got everything done in record time and I will surely call on LoadUp again when I get some other things I need removed ready to go. I am very pleased with your company!”

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Posted 2 years ago

“The process to schedule was easy and the loader did communicate well with me. The two ladies that showed up to remove my sofa had a little trouble getting it down the stairs and left a few scuff marks on my walls. I was able to get the scuff marks off. Overall, it was a good experience and I would use them again.”

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Posted 2 years ago

LoadUp is rated 4.6 based on 7,917 reviews