LoadUp Reviews

Name: LoadUp
Rating: 4.58

4.6 Rating 6,293 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,293 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“My husband and I had a very good experience with LoadUp today. The two-person crew efficiently removed our old king-size mattress from our second floor despite a hailstorm. They were respectful of our property and hard-working.”

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Posted 1 hour ago

“Everything went smoothly and very professionally. On top of that it was the more reasonable price. To boot, it was easy to communicate directly with the loader to resolve any doubts. I would wholeheartily recommend them.”

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Posted 3 hours ago

“Arrived as expected. Was very nice and helpful.”

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Posted 17 hours ago

“Driver/loader Adrian was great -- professional and friendly, quick to move things in and out but also careful not to damage my home.”

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Posted 23 hours ago

“Holy smokes highly recommend. Placed request at 1230 and by 1:42 the junk was gone. No pricing tricks, fast and easy service. What a great service.”

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Posted 2 days ago

“We used LoadUp to disassemble and haul away an 8 foot slate pool table. Not only did they quote the most reasonable price, they stayed in constant contact with me from begging to end. The assigned loader (Eliel) and his partner were friendly, professional, fast, efficient, and clean. I would use them again and would not hesitate to recommend them.”

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Posted 2 days ago

“Very proficient .efficient very polite arrived on time everything is perfect I am impressed”

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Posted 2 days ago

“Load up sent a very nice and competent team to remove items that required disassembly including an elliptical. Cleaned up the area completely. They two gentlemen were so quick. Under an hour. Thank you!”

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Posted 2 days ago

“Loadup was very friendly on time and I will recommend them for all your furniture and junk removal thank you tyrone major”

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Posted 2 days ago

“Fast, efficient and friendly”

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Posted 2 days ago

“Excellent communication on items to be picked up, changes to the order. Excellent communication on when to expect driver, his name. Driver and his assistant were courteous, punctual, careful with loading. I’m extremely happy with this company. They make it a wonderful customer service experience in all phases. Would recommend highly.”

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Posted 3 days ago

“They quote, you pay, the come to pick up and that's it. Great service!”

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Posted 3 days ago

“Very professional. Was told the pickup would be between 8:00 n 12:00. They arrived at 8:15. So happy that my furniture is being donated. Highly recommend!!”

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Posted 3 days ago

“Paraprofessional did fantastic job will call again.”

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Posted 4 days ago

“Ease of use of the booking & management service. Fast and friendly customer service. Ontime professional movers.”

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Posted 4 days ago

“The best, took that old piano out of my basement in 11 minutes, start to finish! No problem 😊 They were punctual, polite and efficient. Thank you.”

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Posted 4 days ago

“Very timely and efficient service!”

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Posted 4 days ago

“Lenard was great! Thank you”

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Posted 4 days ago

“Working with LoadUp was super easy. The value is amazing. It took the drivers some time to arrive due to being backed up on a previous job. Would highly recommend to anyone who needs to get rid of items and/or wants them donated. Can't beat the price, communication, and professionalism of LoadUp!”

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Posted 5 days ago

“The process was simple and easy. Pricing was up front and appropriate. No hidden fees or exceptions. It was simple to get next day scheduling and the team that came out was friendly and personable. The loading was done in a timelymanner. Hamid was fantastic! I would definitely recommend them and will use them again in the future.”

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Posted 5 days ago

LoadUp is rated 4.6 based on 6,293 reviews