Go Outdoors Reviews

Name: Go Outdoors
Rating: 2.00

2.0 Rating 654 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 654 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

08450 020888

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Go Outdoors 3 star review on 2nd January 2023

Anonymous

Go Outdoors 1 star review on 14th July 2022

Steven

Go Outdoors 5 star review on 18th June 2022

Jayne Bowen

Go Outdoors 5 star review on 15th April 2022

Sarah Bates

Go Outdoors 1 star review on 4th March 2022

Frank Grad

Anonymous

Anonymous // 01/01/2019

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“Friendly helpful service. Everything under one roof. Knowledgable about products.”

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Posted 8 years ago

“Impromptu camping trip, called into Go Outdoors, Swansea, purchased a number of items, much cheaper than most other retailers, friendly helpful staff...highly recommended. Mossy”

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Posted 8 years ago

“I always book online with outdoors they are always helpful.”

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Posted 8 years ago

“Excellent choice of goods and they had experts on hand to help select the correct event shelter for my family camping trip. Good price to. Very happy.”

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Posted 8 years ago

“Fantastic value and a great shopping experience”

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Posted 8 years ago

“Wasnt the best experience, but had a good range of items”

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Posted 8 years ago

“Always a good price, and I love browsing in the store”

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Posted 8 years ago

“The products I purchased were very reasonably priced and the retail staff could not do enough to help me without being intrusive. 5 star service”

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Posted 8 years ago

“A huge selection of quality outdoor clothing and hiking gear perfect for our needs!”

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Posted 8 years ago

“I bought walking boots from them, and when they weren't quite the right size, they got the nex size in in advance for me to collect. They were cheaper than others too”

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Posted 8 years ago

“Always happy and helpful staff in Exeter branch, highly recommend”

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Posted 8 years ago

“Stockport branch is excellent. The bike was good and the 6 week service (done nearer 6 months) was excellent. Very knowledgable and friendly staff”

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Posted 8 years ago

“Customer service was terrible. I ordered a bike and i came battered with the paint chipped. The tyres were punctured and flat when the bike was delivered to me and the leather on the bike seat was damaged and scratched.”