Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service great product”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“The recipient was really grateful for her beautiful gift. Fast delivery, easy service, beautifully presented gift.”

Helpful Report

Posted 4 years ago

Hi Vania, Thank you for your feedback! We are so pleased she loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Ordered on line. Followed tracking advice. Basket delivered on time. Very happy with the gift 😄”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :)

Posted 4 years ago

“great quality - thank you”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Recipient had just come from hospital and loved the basket - sometimes you need to send more than flowers and this was perfect re contents and delivery time .”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! We are so pleased they loved the hamper :) See you soon GB Team

Posted 4 years ago

“Recipients very happy with the box”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“The recipients loved the basket, thank you! They sent me phots (attached below) to show how good it looked, and they loved all of the contents - brilliant!”

Gourmet Basket 5 star review on 6th April 2021

Helpful Report

Posted 4 years ago

Hi Debbie, Thank you so much for your feedback and providing these lovely photos! We are so very pleased they loved the hampers!! See you soon :) GB Team

Posted 4 years ago

“Easy online prompt service. No problems with delivery. Great thank you!”

Helpful Report

Posted 4 years ago

Hi Patricia, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“The recipients were very happy with their hamper The only complaint I have is that I asked that it be delivered on 1st April yet it was delivered the previous day 31 March”

Helpful Report

Posted 4 years ago

Hi Nacy, Thank you so much for your feedback. We are sorry to hear the hamper arrived earlier then the preferred delivery date, but we are so happy they loved the hamper! We hope to see you again :) GB Team

Posted 4 years ago

“Fabulous assistance from Natasha in customer service dept to my call.”

Helpful Report

Posted 4 years ago

Hi Kathryn, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Wonderful service and our colleague just loved it! Thank you so much”

Helpful Report

Posted 4 years ago

Hi There, We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“My recipient loved their delivery. What disappointed me was that I was informed (online) that the delivery date would be 1st April. Given the recipients birthday was 2nd April (but that was a public holiday) I was happy with that. However it was delivered on 30th March. I admit to being rather annoyed about that. Perhaps I should have stipulated that I WANTED it delivered on 1st April.”

Helpful Report

Posted 4 years ago

Hi Liz, Thank you for your feedback. We are sorry to hear the hamper arrived earlier than expected, but we are so happy to hear your recipient loved her hamper! We hope to see you again, GB Team :)

Posted 4 years ago

“Absolutely beautiful Hampers! The experience was so simple and the selection & quality was amazing. My friend was surprised and during the saddest time of her life, this gift made her smile. I will definitely be using Gourmet Basket again in the future. Thank you for providing such a wonderful service!”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you so much for your feedback, it means so much to us! We are so please she loved the hamper and it made her smile! See you soon :) GB Team

Posted 4 years ago

“Great service all round.Delivery on time so all good.”

Helpful Report

Posted 4 years ago

Hi Lee, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“I have ordered gourmet baskets a few times and have been satisfied with the high professional customer service and the quality, freshness and well boxed and display of products I have ordered. The delivery date has been satisfactory and on time.”

Helpful Report

Posted 4 years ago

Hi Josie, Thank you so much for your feedback, it means so much to us. We are so pleased to hear you enjoy our services!! See you soon :) GB Team

Posted 4 years ago

“Easter hamper has not been delivered and was left on Thursday at a post office that doesn’t open until Tuesday, well after the Easter Day. A phone number of the intended recipient was given, but not used by delivery agent and no card was left in mailbox to notify recipient of a delivery being attempted or where to collect it from.”

Helpful Report

Posted 4 years ago

Hi Pam, Thank you for your feedback. Please know we have contacted you directly regarding your order. Thanks, GB Team

Posted 4 years ago

“I have ordered through Gourmet Basket a few times. My family have loved their baskets 😍 will continue to use & highly recommend!!”

Gourmet Basket 5 star review on 5th April 2021

Helpful Report

Posted 4 years ago

Hi Necia, Thank you so much for your feedback and providing a photo! We are so pleased they loved it and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“Ordered from the other side of the world and it was delivered exactly when promised to the delight of the recipients. Tasty goodies and much appreciated. Thank you.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback! We are so pleased you enjoyed your experience with us and that they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Was received with thanks- beautifully presented”

Helpful Report

Posted 4 years ago

Hi Paula, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“excellent easter gift for grandchildren tasteful ln presentation and taste !!! thought the postage was expensive”

Helpful Report

Posted 4 years ago

Hi Kate, We are sorry to hear the postage was on the expensive side, please know the costing is pending the location and size of the hamper. However we are so pleased she loved the gift!! Thanks, GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews