Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As it was a gift, all I know is my god-daughter said it was 'wonderful'!”

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Posted 4 years ago

Hi Steph, We are so very pleased she loved it and thought it was wonderful!!! See you soon :) GB Team

Posted 4 years ago

“This is the second time I have used your service. Both times myself and the recipient were absolutely delighted with the basket. The quality is superb. Delivery was excellent. Shall definitely be using you again.”

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Posted 4 years ago

Hi Peta, Thank you so much for your feedback! So are so pleased to hear you have enjoyable experiences with us and we look forward to seeing you soon :) GB Team

Posted 4 years ago

“The family I send this gift to really enjoyed it and thought it was a lovely present”

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Posted 4 years ago

Hi Joanne, We are so very pleased they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“As good as last year. Every recipient very happy. Delivery right on time. Thanks”

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Posted 4 years ago

Hi Debi, We are so very pleased to hear they loved it!! See you soon :) GB Team

Posted 4 years ago

“great customer service, prompt response 😃”

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Posted 4 years ago

Hi Kat, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Our client was delighted and said it was the best hamper he has ever received. Great choice and quick delivery.”

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Posted 4 years ago

Hi Susane, That is so wonderful to hear!! Thank you so much for your feedback and we are so pleased he loved it :) See you soon :) GB Team

Posted 4 years ago

“Ordered an Easter treat online from NZ for our Granddaughter in Melbourne. Delivery arrived on designated time and Easter treat (Easter fun bag), was as per your website and we had a very happy and delighted Granddaughter Thank you and would recommend gourmet basket to anyone wishing to use your services”

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Posted 4 years ago

Hi Alister, Thank you so much for your feedback and we are so pleased she loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“No phone call as instructed prior to delivery. Came two days early. Recipients said they "really liked it" though.”

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Posted 4 years ago

Hi Christine, Thank you so much for your feedback. Unfortunately the drivers do not have a phone to make calls to the recipient - but we are so very pleased the recipient really liked the hamper! Thank you, GB Team

Posted 4 years ago

“The basket arrived when requested and the recipients were delighted. Excellent service, thank you.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback!! See you soon :)

Posted 4 years ago

“Great products service and efficient.thank you”

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Posted 4 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“After sending a range of Gourmet Baskets, friends have asked me to forward the contact information so they can use your service themselves.”

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Posted 4 years ago

Hi There, Thank you so much for feedback, that is so wonderful to hear! We are pleased your and the recipients enjoy our services. See you soon :) GB Team

Posted 4 years ago

“Chocolates were old and tasted like they were expired.”

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Posted 4 years ago

Hi Umer, Thank you for your feedback and we are so sorry to hear that. Please know we have contacted you directly, regarding your order. Thanks, GB Team

Posted 4 years ago

“Gift was well received”

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Posted 4 years ago

Hi David, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Granddaughters delighted with gift.”

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Posted 4 years ago

Hi Jannette, Thank you so much for your feedback, we are so pleased she loved it! See you soon :) GB Team

Posted 4 years ago

“Excellent service with lots of wonderful goodies in the Easter basket.”

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Posted 4 years ago

Hi Roise, Thank you so much for your feedback! We are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Just lovely”

Gourmet Basket 5 star review on 5th April 2021

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Posted 4 years ago

Hi Alison, Thank you for much for your feedback & photo!! See you soon :) GB Team

Posted 4 years ago

“Delivery was good but all the chocolates arrived melted”

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Posted 4 years ago

Hi Jean, Thank you for your feedback! We are so sorry to hear the chocolate melted, but we are pleased they liked the hamper! We hope to see you soon, GB Team :)

Posted 4 years ago

“Recipients very impressed with local providers thanks”

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Posted 4 years ago

Hi Natalie, Thanks so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Very pleased with the service & quality, would sometimes like to be able to add more than 2 extra items to the gift boxes.”

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Posted 4 years ago

Hi Adrienne, Thank you so much for your feedback, we are so pleased they loved the hamper! Please know you are able to add on multiple items - however you are limited to glass bottles of alcohol to avoid breakages. See you soon :) GB Team.

Posted 4 years ago

“Very happy with service and our friend who received the basket was thrilled! Thank you”

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Posted 4 years ago

Hi There, Thank you so much for your feedback ! We are so very pleased they loved it! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews