Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,453 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“There was a delay with delivery but Natasha handled the situation very well”

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Posted 3 years ago

“My son loved his gift basket. Everything he would have chosen. Arrived in time and date we asked for delivery.”

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Posted 3 years ago

“Clients extremely happy with their Christmas hamper.”

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Posted 3 years ago

“Excellent customer service and delivery, thank you very, much!”

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Posted 3 years ago

“I appreciate that you sent the correct hamper after my complaint. Thank you very much.”

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Posted 3 years ago

“Didn’t arrive on time so recipient missed it”

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Posted 3 years ago

“The basket was appreciated”

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Posted 3 years ago

“It was late because of Christmas time, but our client is happy when they received it”

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Posted 3 years ago

“Such a great service. Really easy to use and our customers loved the quality of the gifts”

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Posted 3 years ago

“It was success”

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Posted 3 years ago

“The recipient was extremely impressed and very happy with the content.”

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Posted 3 years ago

“Ordered for Christmas was delivered on the day i chose was left in a safe place”

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Posted 3 years ago

“It was a pain and horrible experience. I purchase online and paid for the delivery. I did mention "pls call the recipent number when you arriving around the building. Finally the hamper was just sent to the Post Office and asked us to pick up my myself. What is the point I purchased online and paid for the delivery? What is the point I purchased from GB that at the end I need to collect from post office and re-deliver to the recipent? Why dont I buy it somewhere else without that expectation and headache? When I called to customer service, your representatives said your company cannot do anything about it? It was handled by Star track and excuse I only deal with GB I dont deal with your appointed courier! Why should I (as a customer) need to be that headache with the service i paid for?????”

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Posted 3 years ago

“Excellent choice of hampers, really efficient service and, despite being online, the experience felt friendly.”

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Posted 3 years ago

“I have used gourmet baskets for friends as gifts. Always beautifully prepared; arrived on time; a good tracking service; and it made giving so wonderfully easy. I will continue to use this service. 5 Stars.”

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Posted 3 years ago

“Beautifully packaged gift box”

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Posted 3 years ago

“Delivered on time and we’ll presented”

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Posted 3 years ago

“My clients loved the quality and presentation of the basket. It was a lovely gift for Christmas.”

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Posted 3 years ago

“Easy to order and extremely user-friendly website Helpful staff as well, made for a seamless Xmas gift shopping experience!”

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Posted 3 years ago

“Very poor customer service and Gourmet Basket take no responsibility for delivery, which has been significantly delayed. I appreciate it is a busy time of year but the third party covid excuse runs a bit thin these days.”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,453 reviews