Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as promised”

Helpful Report

Posted 4 years ago

“these guys are amazing and very prompt and quick. love your work!”

Helpful Report

Posted 4 years ago

“A little disappointed that delivered a week before requested date. Didn’t have a chance to arrange for someone to be home. Hence left outside most of the day”

Helpful Report

Posted 4 years ago

“Great service. Recipients were thrilled.”

Helpful Report

Posted 4 years ago

“Don’t know how to follow instructions. Been asked to choose date of delivery but they have opted the other way for their own convenience.”

Helpful Report

Posted 4 years ago

“They loved their gourmet basket of goodies which was delivered on the correct day and was a wonderful suprise. Thankyou.”

Helpful Report

Posted 4 years ago

“I have used Gourmet basket a couple of times now to send gifts from UK to family in Sydney. The gifts have always been well received and delivery spot, this time even a day earlier than expected which was fantastic!”

Helpful Report

Posted 4 years ago

“Recipient will not be given hamper til Christmas Day”

Helpful Report

Posted 4 years ago

“My friend was ecstatic to receive the gift basket; she said she had never received anything like it before and couldn't take the smile off her face!”

Helpful Report

Posted 4 years ago

“Personally, the items received and purchased from Gourmet Basket have been fantastic and I appreciate the stylish package and the quality of contents. However on this occasion, the recipient noted that the delivery arrived with damaged items. Olive oil bottle and other condiments broken and leaked through the box.”

Helpful Report

Posted 4 years ago

“Arrived a week too early. Sent as a gift which the whole family will enjoy.”

Helpful Report

Posted 4 years ago

“As a return customer, I've always been more than satisfied with your products (all of the recipients have been thrilled). That being said, this last order was disappointing. I ordered three boxes to bring with me as hostess/holiday gifts. I have only gifted the first box (morning/pancake/tea) and to my horror - when I presented the gift and she opened it - the mug was scratched with a black smudge, there were no tea bags and the flower diffuser was upside down and crushed. I was too embarrassed to take a picture. I have been flat out with work; otherwise I would have reached out sooner, and am debating whether or not to open the other two boxes before gifting them. Like I said, you haven't disappointed before; and I am chalking it up to be crazy, busy post lockdown/holiday season....that being said, I know that I would want to know, if it was my company. Make it a great holiday season and a happy / healthy new year!”

Helpful Report

Posted 4 years ago

“Well priced, easy ordering system and my recipient loves it. Thank you!”

Helpful Report

Posted 4 years ago

“A fabulous way to send gifts to family in Australia.”

Helpful Report

Posted 4 years ago

“Sent to our daughter in Adelaide. She’s delighted with it. Thank you”

Helpful Report

Posted 4 years ago

“Love the packaging and its on time!”

Helpful Report

Posted 4 years ago

“Ease with online purchasing.Great products.Only thing is i didnt recieve an sms stating basket had been delivered.”

Helpful Report

Posted 4 years ago

“Wonderful product and efficient service. Delivery on time.”

Helpful Report

Posted 4 years ago

“They loved it. Thank you.”

Helpful Report

Posted 4 years ago

“The service was great, I received my order so quickly”

Helpful Report

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews