Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,453 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

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Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Sadly one of the baskets I ordered was delivered a day early - last Sunday- and the recipients weren’t home and it has disappeared so no Christmas present for my son who I have t been able to see since lockdown 😭”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“We have had very good feedback from our clients, thank you.”

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Posted 4 years ago

“Terrible. I ordered 48 hours in advance and never got delivered, even though delivery was to a suburb in metro Sydney. Won’t be ordering from here again”

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Posted 4 years ago

“Delivery was two days ahead of schedule when no one would be home. Shouldn’t ask for a delivery date if not going to follow it. Lucky a friend went by to pick it up and recipient happy with the goods”

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Posted 4 years ago

“Amazing delivery and purchase items.”

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Posted 4 years ago

“The basket was received ahead of the eta and my family were thrilled with the contents. The website wasn't really easy to use. I spent a lot of time navigating my way through to the end but it seems to be worth it according to my family.”

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Posted 4 years ago

“All was excellent, I did not need the multitude of emails I received trying to get me to buy more.... Cut down on the advertising after I have already bought something.”

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Posted 4 years ago

“Great service and delivery. Signature on delivery which is good that it wasn't just dropped off.”

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Posted 4 years ago

“The original request was for a 20th December delivery of the Christmas box and they received it on the 13th yet you were still advertising until just the other day that Christmas deliveries could still be made. That was a bit disappointing. The box itself was great and it was delivered to the right place so that was all good. It is a seamless way to provide a gift when the postal service from overseas is so haphazard at the moment. Thank you.”

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Posted 4 years ago

“Difficult to rate as the basket arrived quickly and was good quality. The only issue was the cheese had to be thrown away as the basket hadn’t been refrigerated and the cheese arrived very hot. Disappointing given I purposely chose one that had a cheese and wine duo. Would buy again but not with perishable items unless guaranteed refrigeration.”

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Posted 4 years ago

“I found a suitable hamper, the site was easy and straightforward to use, delivery was as ordered. I am very happy and would use again.”

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Posted 4 years ago

“Wanted something different than flowers My uncle had passed away It was a gift for my Aunt from her sister Who lives in another state”

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Posted 4 years ago

“Easy to order, very good progress tracking, delivered on time, recipients loved it”

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Posted 4 years ago

“Quick delivery and easy purchasing. Thanks”

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Posted 4 years ago

“very short notice thank you”

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Posted 4 years ago

“My friends were thrilled with the hamper and all the contents . Something for everyone in the family .”

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Posted 4 years ago

“This is the second time I was asked to provide feedback. This in itself shows the level of care and standard of services being provided! Overall there was basically no services after payment, though the customer service was prompt to respond, but basically, no help in getting answer re delayed delivery. And the only way to track delivery was to go to your courier's website. No information was available from Gourmet Basket!”

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Posted 4 years ago

“My sister just loved everything about the basket. Thank you”

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Posted 4 years ago

“Ordering from the UK so I wasn't sure which company to choose. Gourmet Basket have made the process easy and the gift was delivered, as promised, in time for Christmas to a delighted nephew!”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,453 reviews