Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the only thing I could say is when ordering, it was very slow on the website, otherwise, it is great, especially the discounts for ordering so much. :-)”

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Posted 4 years ago

“Our customer was very happy and impressed...”

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Posted 4 years ago

“Whole process was so easy and professional!!”

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Posted 4 years ago

“Beautifully made and displayed Hamper for our Teachers end of year gift. She absolutely loved it and the services was impeccable from the order to the pick up.”

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Posted 4 years ago

“The service was outstanding Thankyou”

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Posted 4 years ago

“Fast n efficient service!!”

Gourmet Basket 5 star review on 15th December 2021

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Posted 4 years ago

“Excellent product and service. Thank you.”

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Posted 4 years ago

“Absolutely thrilled, my so /daughter-in-law said "I nailed it". Fast delivery especially during covid times and beautifully presented. Me in New Zealand and them in Brisbane made xmas a lot easier - thank you x”

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Posted 4 years ago

“Excellent, we only had a small window to have the basket delivered and it arrived safe just in time.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Lovely hamper, recipient very impressed. Unfortunately delivered over a week early to the date I asked for, which stuffed things up a bit. They had to open the parcel to retrieve the cheese I'd ordered extra, and I didn't want them to get it till nearer Xmas. Other than that, all good.”

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Posted 4 years ago

“My friend was thrilled with her basket. Thank you.”

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Posted 4 years ago

“Well worth the cost. So many delicious items inside. They loved it .”

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Posted 4 years ago

“Our relatives whom we sent the hamper to as a thank you were absolutely delighted with the wonderful goodies !”

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Posted 4 years ago

“Website is alright, but the barrage of marketing emails is a bit much.”

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Posted 4 years ago

“No card with the hamper so recipients didn't know where it came from”

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Posted 4 years ago

Hi Richard, Thank you for taking the time to provide us with your feedback. We are so sorry your selected card was not presented with the gift! Please know we will address this matter with the appropriate team. Thank you & we hope to see you again, GB Team

Posted 4 years ago

“My friend really loved her hamper however the hamper was not received on the expected day. My friend did not receive anything to say that a parcel had tried to be left at her place and I had not received any notification that the hamper was taken to the post office”

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Posted 4 years ago

“great value and the reactions are amazing”

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Posted 4 years ago

“Very beautifully arranged and great delivery and quality of food”

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Posted 4 years ago

“Easy to use website. Recipient delighted with gift. Thank you.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews