Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and the basket was beautiful designed and the receiver love it Thankyou very much for making it so easy.”

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Posted 4 years ago

Hi Nikki, Thank you so much for your feedback, it means so much to us! We are so happy to hear they loved the hamper and we look forward to seeing you soon :) GB team

Posted 4 years ago

“Not very happy with trying to get thru with owner to locate delivery of hamper it took nearly a week no tracking for delivery which needs work. In positive note recipient enjoyed her goods.”

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Posted 4 years ago

Hi Delia, Thank you for your feedback. We are so sorry to hear your were not 100% satisfied with the delivery service of the hamper, but we are so pleased to hear the recipient enjoyed the hamper! We hope to see you again, GB Team

Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Great gift but unfortunately delivery not up to scratch. Basket was left at a Post Office and not delivered to the house. My 89 nine year old mother then had to make arrangements for the basket to be collected from the Post Office”

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Posted 4 years ago

Hi Ian, Thank you for your feedback. We are very sorry to hear you were not 100% satisfied with the delivery of the hamper, but we are pleased the hamper itself was enjoyed. We hope to see you again! GB Team

Posted 4 years ago

“GOOD SERVICE AND FAST DELIVERY. iTEMS AS DESCRIBED”

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Posted 4 years ago

Hi Beverly, THank you so much for your feedback! It means so much to us! Look forward to seeing you soon :) GB team

Posted 4 years ago

“They loved it!! Thank you.”

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Posted 4 years ago

Hi There, Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“A good selection of quality products and excellent service.”

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Posted 4 years ago

Hi There, Thank you for your feedback. We are so happy to hear you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“Wonderful service and the hamper was enjoyed by the recipient, thanks.”

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Posted 4 years ago

Hi Jo, Thank you so much for your feedback!! See you soon :) GB team

Posted 4 years ago

“The service was excellent thank you. Aware the recipient received the hamper but haven’t heard from them personally.”

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Posted 4 years ago

Hi Mrs C J Reynolds, Thank you for your feedback. We are so happy to hear you enjoyed your experience with us! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“The recipient provided us with a glowing and ebullient response - so well done.”

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Posted 4 years ago

Hi Rob, Thank you so much for your feedback! We are so pleased they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“Very happy with the presentation and the quality of the products in the hamper. Only shortfall was that we paid $16.95 for express delivery and it was delivered a day later than the requested/available delivery day.”

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Posted 4 years ago

Hi Amy, Thank you for your feedback. We are sorry to hear the hamper arrived a day later than you expected, but we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“All detail information was posted but yet I was still being emailed asking for the details”

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Posted 4 years ago

Hi Sophy, Thank you for your feedback. We are sorry to hear you were not 100% satisfied this time round - please know we have contacted you directly regarding your order. Thank you, GB Team

Posted 4 years ago

“Birthday girl loved her gourmet basket.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! We are so happy she loved it! See you soon :) GB Team

Posted 4 years ago

“Prompt delivery & lovely presentation”

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Posted 4 years ago

Hi Kim, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“The recipient loved the basket! It was a nice Mother’s Day surprise! The only comment I would make, which may be out of your control, is that the recipient of the basket had to go to the post office to collect it even though she was home at the time of delivery. The delivery service didn’t attempt to deliver, simply left a card in the mail box.”

Helpful Report

Posted 4 years ago

Hi Natalie, Thank you so much for your feedback. We are sorry to hear the hamper was delivered to the Post Office when someone was home, we can pass this info into our courier company! We are so happy to hear they loved the hamper and look forward to seeing you again :) GB Team

Posted 4 years ago

“Love my Wedgwood High Tea Hamper. I added a bottle of champagne too! Delivered as promised. Good communication. Thank you!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so very much to us!! See you soon :) GB Team

Posted 4 years ago

“Customer service was great and responsive. Unfortunately they didn’t receive the gift hamper on the date I requested, but they love it.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback. We are sorry to hear the hamper arrived slightly late, but we are so pleased to hear they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“This is from the receiving person: "I cleared the mail and there was this amazing box of goodies, so blown away and appreciate the gesture, so thoughtful, love it all, thanks heaps". I am very happy with the service and the gift baskets from Gourmet Basket. Thank you! Erika :) Will definitely use again!”

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Posted 4 years ago

“I recently ordered 2 baskets for family in a different state. First basket arrived on the day it was intended (Friday - before smothered day) very happy. Second basket, delivered to the same town on the same date wasn’t delivered until the following Monday (after Mother’s Day) but was delivered to the next door neighbour. Luckily they know the neighbours who could then drop it off. But the baskets themselves were both great.”

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Posted 4 years ago

Hi Kirrily, Thank you so much for your feedback. We are sorry one of the hampers arrived slightly late and to the neighbours address - but we are so happy to hear your overall experience was pleasant! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“Looks good. Was delivered on time for my daughters birthday and hopefully will taste just as delicious! So nice to find something I can order in UK for a Melbourne delivery.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We look forward to seeing you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews