Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,370 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

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Gourmet Basket 5 star review on 27th May 2025

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Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“I’m so happy that I was able surprise my brother in Brisbane, all the way from United States. Very pleased with the service and quality of products. Would definitely use it again and it would be nice to have more sausage/ cold cuts options.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your feedback! We are so pleased to hear your brother was surprised and loved the hamper! We look forward to seeing you soon :) GB Team

Posted 4 years ago

“Very prompt delivery. Well packaged. All food enjoyed.”

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Posted 4 years ago

Hi Jane, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“The gift arrived arrived right on time, well packaged for transit and beautifully presented. The online assistant was incredibly helpful in ensuring the delivery date, and the recipient felt truly pampered, thankyou.”

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Posted 4 years ago

Hi Sharyn, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us and that the recipient felt truly pampered!! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“This was a last minute birthday gift for my interstate cousin. The response time was amazing, he received it on his birthday and immediately sent me a picture of the basket raving about how good it was. I couldn't have asked for a better result!”

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Posted 4 years ago

Hi Kit, Thank you so much for your feedback, it means so much to us! We are so happy to hear your cousin loved the hamper and was raving about it! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Client were wrapped”

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Posted 4 years ago

Hi Leanne, We are so happy to hear they loved the hamper!!! See you soon :) GB Team

Posted 4 years ago

“Very surprised and happy , thank you for the prompt delivery”

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Posted 4 years ago

Hi Barbara, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Great variety and produce - amazing service :) thank you”

Helpful Report

Posted 4 years ago

Hi Courtney, Thank you for your feedback! We are so very happy to hear you enjoyed our experience with us, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“I didn't have an option to personalise my voucher. When I phoned the lady didn't know much about the process of vouchers.”

Helpful Report

Posted 4 years ago

Hi Leanne. Thank you for your feedback. We are sorry that there is not an option to personalise the gift vouchers, please know we will pass this feedback onto the appropriate team. Thank you, GB Team

Posted 4 years ago

“I highly recommend Gourmet Basket. The selection is great, communication terrific and delivery was prompt. The basket I ordered was beautiful and well presented.”

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Posted 4 years ago

Hi Julie, Thank you for your feedback! We are so pleased to hear you enjoyed our services with us, and that the recipient enjoyed it! See you soon :) GB Team

Posted 4 years ago

“Absolutely disgusted!!!! Paid $140 for bottle of Moët and 6 koko black chocolates for my sister........ extremely disappointed as I have used the hamper emporium before and they wrapped it all up beautifully and made it so glamorous but this was just in a box (I thought it might have been all wrapped up beautifully in a basket when I had paid so much) never ever using this company again. Disgusted”

Helpful Report

Posted 4 years ago

Hi Prue, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the presentation of the hamper. Please know we do fill the box with black tissue paper to protect the items, but to also elevate the items within the gift box, and we style the outer gift box with a styling theme and ribbon. Thank you, GB Team

Posted 4 years ago

“It was excellent!!”

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Posted 4 years ago

Hi Mary, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Nice presentation, created the impact from the receiver I was looking for.”

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Posted 4 years ago

Hi Steve, Thank you so much for your feedback. We are so happy the recipient loved the hamper! See you soon :) GB Team

Posted 4 years ago

“The basket was for my son in law’s belated birthday present. He really loved his gift. I was very impressed with the seamless procedures. I will use GourmetBasket again. Well done and many thanks.”

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Posted 4 years ago

Hi Stella, Thank you for your feedback. We are so happy to hear your son in law loved the hamper and that you also enjoyed our services! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Easy to navigate, many options to choose from and reasonably priced”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Great quality, service and efficiency - and very helpful and receptive concerning special requests.”

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Posted 4 years ago

Hi Patricia, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us and we look forward to seeing you soon :) GB Team!

Posted 4 years ago

“Both hampers were received with much pleasure.”

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Posted 4 years ago

Hi Jill, Thank you for your feedback, we are so pleased to hear they were enjoyed! See you soon :) GB Team

Posted 4 years ago

“The recipient was very pleased with his gift and the presentation of it.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, we are so pleased to hear they loved it!! See you soon :) GB Team

Posted 4 years ago

“Easy instructions via computer, really good, tracing system, prompt delivery, very happy overall”

Helpful Report

Posted 4 years ago

Hi Lorraine, Thank you so much for your feedback! We are so pleased to hear you enjoyed your experience with us and we look forward to seeing you soon :) GB Team!

Posted 4 years ago

“Our clients are very happy, delivery was on time and they loved the gift!”

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Posted 4 years ago

Hi Mandy, Thank you so much for your feedback! We are so pleased to hear they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Too expensive for what is offered”

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Posted 4 years ago

Hi There, Thank you for your feedback. Please know most of the products within our hampers are premium Australian products. We are hope you enjoyed your overall experience with us. Thank you, GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,370 reviews