Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered from Gourmet Basket a few times now including for my Brother's 50th and for my Mum and my Mother-in-law for Mother's Day. Each time the gifts have been received safe and sound- I was really impressed that the Mothers Day gifts sent to two different states in Australia were delivered in time for mothers day even though I placed my orders late- thank you!!! The recipients have been overjoyed with each gift basket- beautifully packaged and beautiful quality contents. I will definitely continue using Gourmet Basket for special gifts on special occasions! Thank you for such wonderful, thoughtful gift baskets and perfect customer service!! HIGHLY RECOMMEND!!”

Helpful Report

Posted 4 years ago

Hi JENNIFER, Thank you so much for your feedback! We are so very happy to hear you enjoyed your experience with us and that the recipients loved the gifts too!! See you soon :) GB Team

Posted 4 years ago

“I ordered a Mother’s Day basket and it arrived the next day by air express. Impressed.”

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Posted 4 years ago

Hi Emma, Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Thank you so much, Mum loved the basket and delivery was Friday before Mothers Day. I was expecting the delivery on Monday - thank you it was the perfect surprise for Mum!”

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Posted 4 years ago

Hi Leonie, Thank you for your feedback! We are so happy to hear she loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“The basket was EXACTLY what I ordered. It arrived on time, looked amazing and we are so so happy with it.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us!! We are happy to hear they loved the hamper :) See you soon! GB Team

Posted 4 years ago

“Beautiful products and Delivered on time. Thank you”

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Posted 4 years ago

Hi Dione, Thank you so much for your feedback, it means so much to us. See you soon :) GB Team

Posted 4 years ago

“Extremely poor service”

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Posted 4 years ago

Hi Hannah, We are sorry to hear you didn't enjoy your experience with us this time round. Kind Regards, GB Team

Posted 4 years ago

“My mother in law loved her Mother's Day basket. She said it was full of yummy things.”

Helpful Report

Posted 4 years ago

Hi Lynda, Thank you for your feedback. We are so happy to hear she loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Products and ideas are good but price is very much top of the range.”

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Posted 4 years ago

Hi There, Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Excellent delivery and well presented”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Very impressed with service and prompt delivery. Contents of hamper of high quality.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so very much to us! See you soon :) GB Team

Posted 4 years ago

“The injured employee was very surprised and happy to receive the hamper.”

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Posted 4 years ago

Hi Stephanie, We are so happy to hear they loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“the gift was beautifully packaged and very well recieved by my friend. Communication was excellent by gorumet basket. would use again. Thanks”

Helpful Report

Posted 4 years ago

Hi Anna, Thank you for your feedback. We are so happy to hear you enjoyed your experience with us! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Gourmet Baskets are always a fantastic gift to send. Love the varieties. The service and delivery is excellent!”

Helpful Report

Posted 4 years ago

Hi There, We are so pleased to hear you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“So easy to order from NZ received with delight”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your feedback. We are so happy to hear you had a pleasant experience :) See you soon! GB Team

Posted 4 years ago

“Amazing package, got this for my Mum on Mother's Day!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“As always, easy to deal with and deliver what is promised”

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Posted 4 years ago

Hi Luc, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Recipient was delighted with the gourmetbasket :)”

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Posted 4 years ago

Hi There, Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“extremely happy with the service, I was kept informed throughout the process from receiving the order, when it was packed, when it left the wharehouse and when it was delivered, which gave me a huge sense of security. The receiver mentioned how lovely it was all packaged up and the quality of the products. would have no hesitations in using gourmet basket again.”

Helpful Report

Posted 4 years ago

Hi There, Thank you so very much for your feedback!! We are so happy to hear you enjoyed your experience with us and that the recipient loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“I purchased a hamper for my son who was in hotel quarantine, he loved it. The products were amazing. I would not hesitate to recommend this company. Fantastic service”

Helpful Report

Posted 4 years ago

Hi Fiona, Thank you so much for your feedback! We are so pleased to hear he loved the hamper! See you soon :) GB Team

Posted 4 years ago

“I wanted to send a custom gourmet hamper. I was able to add the additional items online, but couldn't substitute the items and left a message for the support team. No one got back to me and I followed up the following day. The team member was supportive and assisted through the checkout process, however, forgot to up in a blank card and the cover on the hamper was the wrong type. Otherwise, good experience and fast delivery.”

Helpful Report

Posted 4 years ago

Hi Yulia, We are sorry to hear you didn't have a 100% positive experience this time round, but we are happy to hear overall you were satisfied. We hope to see you again! GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews