Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,259 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hamper was delayed by two days Startrack was given as the delivery company, ended up being through aus post delivery refund was issued aus post delivery man was very rude on his arrival i feel overall this experience could have been much better and i am dissapointed”

Helpful Report

Posted 6 years ago

Thank you for your feedback. Apologies that your experience wasn't a positive one this time around and for the disappointment caused. As you mentioned we refunded your shipping fee and kept in communication with you throughout the delivery process. Although if there is anything else we can do to assist you please don't hesitate to call the office if you wish to discuss further. Kind Regards, Rachael Customer Service

Posted 5 years ago

“Disappointing”

Helpful Report

Posted 6 years ago

“Poor service. Left a hamper with cheese in it at post office instead of actually delivering to the sick person in the house. Would not use again.”

Helpful Report

Posted 6 years ago

“order came late and damaged. I had to repackage myself and fix up broken boxes. not worth the money.”

Helpful Report

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,259 reviews