Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,370 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Hamper was well received , but as previously mentioned day late.”

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Posted 4 years ago

“Very pleased with the service,2 baskets to two different states.Excellent communication all the way.”

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Posted 4 years ago

“Excellent! Gourmet Basket is the best. Thank you.”

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Posted 4 years ago

“Very good quality and price. Very please with everything Well done”

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Posted 4 years ago

“I and ordered a particular package and the wrong one was delivered. Two emails sent and no reason or explanation given. Very disappointed!”

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Posted 4 years ago

“Person I gifted to was very happy with it .”

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Posted 4 years ago

“Good cheese”

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Posted 4 years ago

“Gourmet Basket is by far the best online gift box service for professional, high-quality options. I desperately required a gift box for an associate and was unable to find anything appropriate online. All other retailers had the tacky 'socks & wine' option. I was glad GB allowed the flexibility of adding on / building your box. I opted for a G&T box set and bumped up the value with a load of snack variations that fit the allocated budget. I will most definitely be ordering here again.”

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Posted 4 years ago

“great product and service”

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Posted 4 years ago

“Great service and fast delivery.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Excellent product and wonderful subsequent service in immediately replacing the basket when the original basket arrived with the wine bottle smashed.”

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Posted 4 years ago

“Very happy with the service and the recipients were delighted too.”

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Posted 4 years ago

“Good stuff!”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Really loved their Gourmet Basket as usual.”

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Posted 4 years ago

“I sent a review to Natasha who took my order. My gift was so well received. I had received one myself and decided to gift a basket to my daughter who launched a new small business. Your product is wonderful. I would recommend to anyone who wants a gift to be . shared”

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Posted 4 years ago

“Good value, great quality products and beautiful presentation.”

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Posted 4 years ago

“First time used - delivered to the wrong address (random house down the road, thankful for honest neighbours). Second time used - delivery driver ‘ran out of time’ on a Friday before the long weekend, so package was delivered four days late. Whoever the delivery partner is is terrible. I understand Covid has impacted post, but I’ve ordered non time-sensitive products like clothes and had next day delivery and better communication on any potential delays.”

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Posted 4 years ago

Hi There, Thank you for taking the time to provide us with you feedback. We can see you have reached out to our team regarding your order and our team tried to assist you as best as possible... With this said we do understand your experience wasn’t a positive one this time round and we apologies for any inconvenience caused. We hope the hamper was still enjoyed. Thank you, GB Team

Posted 4 years ago

“Basket good Delivery 4 days late”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,370 reviews