Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,422 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Baskets were beautifully presented and the recipients loved them. Many thanks”

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Posted 4 years ago

“The customer service I received from Natasha was amazing! Unfortunately Star Track had failed to deliver the basket to the correct address and it ended up at the local Post Office. Their tracking device indicated that it was still at the Adelaide depot a week later. Natasha was brilliant in tracking it down and eventually the recipient was able to collect it. He was delighted with the contents.”

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Posted 4 years ago

“Extremely happy with service, products and delivery.”

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Posted 4 years ago

“Excellent basket, delivered on time, very surprised and happy friends.”

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Posted 4 years ago

“Fantastic service and quality faced unforseen delivery issues and was addressed swiftly and without hassle.”

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Posted 4 years ago

“Efficient service delivered when I asked for it to be done. 8 liked that I could tailor it to my needs.”

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Posted 4 years ago

“Very nice.”

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Posted 4 years ago

“Excellent service and my daughter in law loved the basket”

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Posted 4 years ago

“So easy to order and customise to your liking. Kept up to date at every step, arrived on time. Lovely presentation. Highly recommended.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great selections if you're looking for something different other than the usual flowers or chocolates/sweets. Have used them multiple times and have always been very happy with the results.”

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Posted 4 years ago

“Hamper was very good in taste.”

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Posted 4 years ago

“Hamper was well received , but as previously mentioned day late.”

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Posted 4 years ago

“Very pleased with the service,2 baskets to two different states.Excellent communication all the way.”

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Posted 4 years ago

“Excellent! Gourmet Basket is the best. Thank you.”

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Posted 4 years ago

“Very good quality and price. Very please with everything Well done”

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Posted 4 years ago

“I and ordered a particular package and the wrong one was delivered. Two emails sent and no reason or explanation given. Very disappointed!”

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Posted 4 years ago

“Person I gifted to was very happy with it .”

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Posted 4 years ago

“Good cheese”

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Posted 4 years ago

“Gourmet Basket is by far the best online gift box service for professional, high-quality options. I desperately required a gift box for an associate and was unable to find anything appropriate online. All other retailers had the tacky 'socks & wine' option. I was glad GB allowed the flexibility of adding on / building your box. I opted for a G&T box set and bumped up the value with a load of snack variations that fit the allocated budget. I will most definitely be ordering here again.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,422 reviews