Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“My niece and her fiance absolutely loved it as it was a nice surprise being in lockdown.”

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Posted 4 years ago

“Excellent service. Great product”

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Posted 4 years ago

“Excellent service and quality”

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Posted 4 years ago

“Perfect Gift! For my Nephew. He Loves it!”

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Posted 4 years ago

“Lovely gifts”

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Posted 4 years ago

“Basket was 5 days late and had plenty of notice for a very special 70th. The alcohol ordered with basket didn't arrive and if I didn't specifically ask my friend if she liked the bottle, I would never have known they didn't deliver it. They did fix it but too late.”

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Posted 4 years ago

Hi Trace, Thank you for taking the time to provide us with you feedback. We can see you have reached out to our customer service team and they have worked with you, doing their best to rectify the matters you have raised. With this said, we do understand your experience wasn’t a positive one this time round and we apologies for any inconvenience caused. We hope the hamper was still enjoyed. Thank you, GB Team

Posted 4 years ago

“Basket was as expected. Delay with delivery far from acceptable.”

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Posted 4 years ago

“Delivered quickly”

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Posted 4 years ago

“Great basket warmly welcomed !”

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Posted 4 years ago

“I was very impressed with your service. You kept me up todate with my order, and it was presented beautifully on arrival.”

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Posted 4 years ago

“Poor performance. Baskets were not delivered on the correct day. No communication to advise of this from Gourmet Basket.”

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Posted 4 years ago

“Variety options to choose from with high-quality gift ideas.”

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Posted 4 years ago

“My family greatly enjoyed the variety of foods in the basket.”

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Posted 4 years ago

“They absolutely adored the great variety of foods and beverages in their gourmet basket”

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Posted 4 years ago

“Excellent products and service”

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Posted 4 years ago

“Great, but would love if I could add more than 3 beers to an order”

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Posted 4 years ago

“Delivery was later than initially advised.”

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Posted 4 years ago

“Sample review comment”

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Posted 4 years ago

“Beautifully presented and delivered on the day I requested”

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Posted 4 years ago

“Absolutely amazing hampers and amazing service! I accidentally made a mistake on the order and the absolutely delightful Brooke in customer service rectified this instantly and the hamper was received the following day! My mother adored this hamper and I will certainly be back, not only for the amazing products, but the amazing customer service that is offered.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews