Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,371 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Amazing thank you”

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Posted 5 years ago

“It’s for a 50th birthday present, so no review. But a nice collection for a gift!”

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Posted 5 years ago

“It wa delivered on time and efficiently. I was very happy”

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Posted 5 years ago

“Mum loved her Luxury pamper hamper - thank you!”

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Posted 5 years ago

“Website was easy to navigate and I loved the fact that you can add items to your hamper. Kept fully informed of progress and delivered on time during a crazy period. Mum loved the hamper”

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Posted 5 years ago

“No, our friend didn’t enjoy their hamper because it was not delivered. I was told it would be delivered on 30/4/20 and when I noticed it was still in transit on 1/5/20, I called your office & was advised to check with star track. They said it was sitting in the depot & would not be delivered till Monday 4/5/20 which was too late. Plus the package had cheese in it which would have been a health hazard not being refrigerated for so long. I cancelled the order &was advised I would receive a full refund once the hamper was back in your warehouse. I called yesterday 8/5/20 only to be told that Star Track had tried to deliver the hamper on 7/5/20 and it was back at the depot. I am still waiting for a refund,I don’t see why I have to wait for it be returned to your warehouse for a refund to be given because of incompetence by the courier company and no further follow up by your company. Regardless of where the hamper is at present time, I request you process my refund without further delay. Thank you”

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Posted 5 years ago

Hi Caroline, very sorry about what has happened here. This is not good enough by our couriers. I can confirm your refund was processed on 11th May in full.

Posted 5 years ago

“Really liked the cookies”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very good value”

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Posted 5 years ago

“The Basket was well received by the recipients”

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Posted 5 years ago

“The baskets were beautiful, thank you so much. Both mums loved them.”

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Posted 5 years ago

“Quality and Reliable and efficient”

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Posted 5 years ago

“Practical, friendly and well organised, very accurate design for the concept, perfect introducing and presenting products”

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Posted 5 years ago

“Easy ordering and delivered on time and recipient happy”

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Posted 5 years ago

“Easy to order and quick delivery.”

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Posted 5 years ago

“Good over the phone service, delivery on time as promised and my son and his fiancé loved the gift basket.”

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Posted 5 years ago

“Great website with lots of hamper options. Excellent quality.”

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Posted 5 years ago

“Was amazing Mum just loved it thanks”

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Posted 5 years ago

“Arrived on time and contents are great”

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Posted 5 years ago

“Amazing customer service and quick delivery! Mum loved the gift :)”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,371 reviews