Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,422 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service and our colleague just loved it! Thank you so much”

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Posted 5 years ago

Hi There, We are so pleased they loved it!! See you soon :) GB Team

Posted 5 years ago

“My recipient loved their delivery. What disappointed me was that I was informed (online) that the delivery date would be 1st April. Given the recipients birthday was 2nd April (but that was a public holiday) I was happy with that. However it was delivered on 30th March. I admit to being rather annoyed about that. Perhaps I should have stipulated that I WANTED it delivered on 1st April.”

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Posted 5 years ago

Hi Liz, Thank you for your feedback. We are sorry to hear the hamper arrived earlier than expected, but we are so happy to hear your recipient loved her hamper! We hope to see you again, GB Team :)

Posted 5 years ago

“Absolutely beautiful Hampers! The experience was so simple and the selection & quality was amazing. My friend was surprised and during the saddest time of her life, this gift made her smile. I will definitely be using Gourmet Basket again in the future. Thank you for providing such a wonderful service!”

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Posted 5 years ago

Hi Susan, Thank you so much for your feedback, it means so much to us! We are so please she loved the hamper and it made her smile! See you soon :) GB Team

Posted 5 years ago

“Great service all round.Delivery on time so all good.”

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Posted 5 years ago

Hi Lee, Thank you so much for your feedback! See you soon :) GB Team

Posted 5 years ago

“I have ordered gourmet baskets a few times and have been satisfied with the high professional customer service and the quality, freshness and well boxed and display of products I have ordered. The delivery date has been satisfactory and on time.”

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Posted 5 years ago

Hi Josie, Thank you so much for your feedback, it means so much to us. We are so pleased to hear you enjoy our services!! See you soon :) GB Team

Posted 5 years ago

“Easter hamper has not been delivered and was left on Thursday at a post office that doesn’t open until Tuesday, well after the Easter Day. A phone number of the intended recipient was given, but not used by delivery agent and no card was left in mailbox to notify recipient of a delivery being attempted or where to collect it from.”

Helpful Report

Posted 5 years ago

Hi Pam, Thank you for your feedback. Please know we have contacted you directly regarding your order. Thanks, GB Team

Posted 5 years ago

“I have ordered through Gourmet Basket a few times. My family have loved their baskets 😍 will continue to use & highly recommend!!”

Gourmet Basket 5 star review on 5th April 2021

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Posted 5 years ago

Hi Necia, Thank you so much for your feedback and providing a photo! We are so pleased they loved it and we look forward to seeing you soon :) GB Team

Posted 5 years ago

“Ordered from the other side of the world and it was delivered exactly when promised to the delight of the recipients. Tasty goodies and much appreciated. Thank you.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback! We are so pleased you enjoyed your experience with us and that they loved the hamper! See you soon :) GB Team

Posted 5 years ago

“Was received with thanks- beautifully presented”

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Posted 5 years ago

Hi Paula, Thank you so much for your feedback! See you soon :) GB Team

Posted 5 years ago

“excellent easter gift for grandchildren tasteful ln presentation and taste !!! thought the postage was expensive”

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Posted 5 years ago

Hi Kate, We are sorry to hear the postage was on the expensive side, please know the costing is pending the location and size of the hamper. However we are so pleased she loved the gift!! Thanks, GB Team

Posted 5 years ago

“As it was a gift, all I know is my god-daughter said it was 'wonderful'!”

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Posted 5 years ago

Hi Steph, We are so very pleased she loved it and thought it was wonderful!!! See you soon :) GB Team

Posted 5 years ago

“This is the second time I have used your service. Both times myself and the recipient were absolutely delighted with the basket. The quality is superb. Delivery was excellent. Shall definitely be using you again.”

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Posted 5 years ago

Hi Peta, Thank you so much for your feedback! So are so pleased to hear you have enjoyable experiences with us and we look forward to seeing you soon :) GB Team

Posted 5 years ago

“The family I send this gift to really enjoyed it and thought it was a lovely present”

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Posted 5 years ago

Hi Joanne, We are so very pleased they loved the hamper!! See you soon :) GB Team

Posted 5 years ago

“As good as last year. Every recipient very happy. Delivery right on time. Thanks”

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Posted 5 years ago

Hi Debi, We are so very pleased to hear they loved it!! See you soon :) GB Team

Posted 5 years ago

“great customer service, prompt response 😃”

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Posted 5 years ago

Hi Kat, Thank you so much for your feedback! See you soon :) GB Team

Posted 5 years ago

“Our client was delighted and said it was the best hamper he has ever received. Great choice and quick delivery.”

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Posted 5 years ago

Hi Susane, That is so wonderful to hear!! Thank you so much for your feedback and we are so pleased he loved it :) See you soon :) GB Team

Posted 5 years ago

“Ordered an Easter treat online from NZ for our Granddaughter in Melbourne. Delivery arrived on designated time and Easter treat (Easter fun bag), was as per your website and we had a very happy and delighted Granddaughter Thank you and would recommend gourmet basket to anyone wishing to use your services”

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Posted 5 years ago

Hi Alister, Thank you so much for your feedback and we are so pleased she loved the hamper!! See you soon :) GB Team

Posted 5 years ago

“No phone call as instructed prior to delivery. Came two days early. Recipients said they "really liked it" though.”

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Posted 5 years ago

Hi Christine, Thank you so much for your feedback. Unfortunately the drivers do not have a phone to make calls to the recipient - but we are so very pleased the recipient really liked the hamper! Thank you, GB Team

Posted 5 years ago

“The basket arrived when requested and the recipients were delighted. Excellent service, thank you.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback!! See you soon :)

Posted 5 years ago

“Great products service and efficient.thank you”

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Posted 5 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,422 reviews