Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Uncle was happy with the gift. Delivery was not on the day, however the follow-up service from Gourmet Basket was timely and helpful.”

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Posted 4 years ago

Hi Sue, Thank you for your feedback. We are sorry to hear we didn't meet your prefered delivery date, however we are so pleased that they loved the hamper! GB Team :)

Posted 4 years ago

“Good service but massively over priced.”

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Posted 4 years ago

Hi There, Thank you for your feedback, it's important to us. GB Team

Posted 4 years ago

“Absolutely happy with the quality and the products delivered. I have used other services in the past for friends and family abroad and was disappointed but Gourmetbasket really delivers :)”

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Posted 4 years ago

Hi Hanh, We are so very pleased you enjoyed our services and we look forward to seeing you soon! GB Team :)

Posted 4 years ago

“Great presentation and service”

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Posted 4 years ago

Hi Julie, Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“They loved it, specially the fact it arrived just a day after the floods ! A pick me up during those sad times.”

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Posted 4 years ago

Hi Michaela, Thank you so much for your feedback! We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“Loved the easy of purchasing this gift for a very dear friend in QLD who had some very sad news. She rang me on the night she received gift to tell me how truely loved she felt. Thankyou will use again❤️”

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Posted 4 years ago

Hi Vicki, Thank you so much for your feedback! We are so pleased she loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“Great gift idea!”

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Posted 4 years ago

Hi There, Thank you so much for your feedback! GB Team :)

Posted 4 years ago

“Fantastic service First basket was stolen at delivery and was replaced by your staff with no hassles”

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Posted 4 years ago

Hi Janelle, We are so pleased our friendly team were able to assist you and we look forward to seeing you soon! :) GB Team

Posted 4 years ago

“Great service and having click and collect made my job very easy and efficient. Thank you”

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Posted 4 years ago

Hi There, We are so pleased you enjoyed our services! See you soon! :) GB Team

Posted 4 years ago

“Gift box was presented in an absolutely beautiful way. All products inside were first class. Delivered on time and in great condition.”

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Posted 4 years ago

Hi Melissa, Thank you so much for your feedback! We are so pleased you enjoyed our services and we look forward to seeing you soon! GB Team :)

Posted 4 years ago

“The recipient was very happy with their gift and I am eased with the product and service. I will definitely be ordering future gifts from you. Thank you”

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Posted 4 years ago

Hi Thelma, Thank you for your feedback! We are so happy they loved the gift! See you soon :)

Posted 4 years ago

“recipient was very happy”

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Posted 4 years ago

Hi Kylie, We are so pleased they enjoyed the hamper! See you soon :) GB Team

Posted 4 years ago

“Good comms, delivered as promised on time, all good, thank you!”

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Posted 4 years ago

Hi There, Thank you for your feedback :) GB Team

Posted 4 years ago

“Thank you for helping me to surprise my friends with your box of goodies , all the way from Italy! Your cheese and wine hamper was absolutely amazing and the service was spot on. They celebrated with an aperitif the very same evening. Much appreciated !! I may have an other friend in the area to surprise. Thanks again Francesca”

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Posted 4 years ago

Hi Francesca, Thank you so much for your feedback! We are so pleased to hear they loved the hamper and that you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“I live in the UK, but my daughter is living in TAS with her boyfriend. We used to send 'red cross' parcels from home, but they take so long to reach her (months, even using air freight). Your site allows us to send her special 'we love you' gifts, getting to her within days. Birthdays and special occasions are no longer delayed !! Honestly - your service is brilliant and the products exactly what I was looking for !! THANKS !! :-)”

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Posted 4 years ago

Hi James, Thank you so much for your feedback!! We are so very pleased you enjoyed our services and we look forward to seeing you again :) GB Team

Posted 4 years ago

“Wonderful service & tons of help from the phone staff. Have used Gourmet Basket many many times and have never been disappointed. The variety of choice is truly great. I always use Gourmet Basket for my special gifts. Keep on GB. You are special.”

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Posted 4 years ago

Hi Keith, Thank you so much for your feedback, it means so much to us!! We are so pleased to hear that you always enjoy our services and we look forward to seeing you soon! :) GB Team

Posted 4 years ago

“Ordering was simple and gift arrived right on time”

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Posted 4 years ago

“great selection of premium products”

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Posted 4 years ago

“Lovely basket full of goodies that the recipient really enjoyed”

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Posted 4 years ago

Hi Paula, We are so pleased they loved it!! See you soon :) GB Team

Posted 4 years ago

“The recipient of this basket was overwhelmed and loved the contents. The service was excellent from the time I placed the order right through and I wouldn't hesitate to use this company again.”

Gourmet Basket 5 star review on 23rd March 2021

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Posted 4 years ago

Hi Margaret, Thank you so much for your feedback and sending a photo!! We are so pleased they loved the hamper! Look forwards to seeing you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews