Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

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Gourmet Basket 5 star review on 27th May 2025

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Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Easy to order and well thought out selection in the baskets. I liked that you could add on extras too. On time delivery is excellent especially at Xmas time”

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Posted 6 years ago

“Appreciate being able to order over the phone because of my partial sight it's difficult to order online. Helpful and pleasant staff. I don't yet have feedback on the contents of the basket.”

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Posted 6 years ago

“Not very friendly person and I felt she didn’t know the product nor procedure”

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Posted 6 years ago

“Our client was so excited when she rang to thank us for the basket.”

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Posted 6 years ago

“Nothing to say ,just all perfect 👍”

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Posted 6 years ago

“Lovely arrangement, very yummy!”

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Posted 6 years ago

“A great selection of product but delivered on the wrong date....”

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Posted 6 years ago

Thank you so much for sharing. We are so pleased to hear you enjoy our wide selection of gifts. Apologies that your gift arrived earlier than expected, although over the Christmas period we sent all our gifts out a few days earlier to ensure they would arrive in time. If we can assist you any further please don't hesitate to ask Kind Regards Rachael Customer Service

Posted 6 years ago

“Sent gift to friend he was very happy”

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Posted 6 years ago

“The recipient was very happy with the basket however it was delivered to the wrong unit. Fortunately the person in the unit it was delivered to knew the name of the person on the card and delivered it to him.”

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Posted 6 years ago

“Gift basket was well presented and minor delivery problem rectified. Thanks!”

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Posted 6 years ago

Thank you Ben for reaching out regarding your delivery. We have looked into this further for you and can confirm your gift was delivered to the address you provided on your order form. Our customer service team were in contact with you via email and refunded your shipping fee as it appears your gift was delivered a few days after your chosen gift delivery date. We apologise that your gift did not arrive on time and for any disappointment caused. If there is anything else we can assist you with please don't hesitate to ask Kind Regards, Rachael Customer Service

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very easy website, I was given the challenge 6 days out to get 40 hampers & you saved the day. thanks”

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Posted 6 years ago

“They welcomed the gift. Beautifully packaged. Thank you for catering for remote locations. You are a winner! Thanks and blessings.”

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Posted 6 years ago

“Nice hamper. The kids love it. Thank you.”

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Posted 6 years ago

“Great for those who are hard to buy for. Comes in a lovely box with lots of nice xmas treats.”

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Posted 6 years ago

“Comments - loved the champagne. All the lovely goodies”

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Posted 6 years ago

“The hamper was very good but was delivered one day later than promised”

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Posted 6 years ago

“It wasn't delivered on time. You guys promised to deliver it next day if ordered before 3pm which I did. I also called your office to say how important it was for it to be delivered next day and will only put through the order if you can confirm it will be delivered by Friday. It was NOT delivered on Friday but instead was sent next Monday when all key stake holders had left on leave.”

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Posted 6 years ago

“I am unfortunately very disapointed. I requested the gift be delivered on the 18th December. The gift was left on the doorstep on the 17th December. This is a birthday present and totally spoiled the birthday surprise. 😢”

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Posted 6 years ago

“Prompt and loved by the reciever.”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews