Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Fabulous service, fantastic content. However, to be delivered 23rd, delivered 20th. Don’t know why it was delivered early, glad it’s with my son in time for Xmas but 3 days early disappointing as it was surprise for Xmas.”

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Posted 6 years ago

“Prompt delivery to client. Items was very much appreciated!”

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Posted 6 years ago

“Family was very happy with their basket!”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Simple process and on time which is always my priority :)”

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Posted 6 years ago

“The purchase process from the US was smooth and efficient. The recipient received his package on the promised date and was quite happy with it.”

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Posted 6 years ago

“I ordered 2 baskets and only one arrived.”

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Posted 6 years ago

Thank you so much for reaching out. Our customer service team have been in contact with you via email and sent proof of delivery to confirm that both your gifts were delivered on the same day just at different times. If you have any further questions or concerns please don't hesitate to contact us to discuss further Kind Regards Rachael Customer Service

Posted 6 years ago

“Gift was good quality but was not delivered on the correct date.”

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Posted 6 years ago

“My parents live quite remotely in Qld, yet you were still able to deliver. Thanks very much.”

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Posted 6 years ago

“Great service- Thank you”

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Posted 6 years ago

“Quick delivery and great customer service.”

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Posted 6 years ago

“Would like to see more options to change the wines to champagne in the hampers, but overall Gourmet Basket offers very good value for money. Will definitely be using them again.”

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Posted 6 years ago

“thank you for delivering it later out of the heat”

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Posted 6 years ago

“All very happy service and there goodies we all did a good job and saved me alot of work here in nz MERRY CHRISTMAS TO ALL”

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Posted 6 years ago

“Great service highly recommend”

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Posted 6 years ago

Hello Aaron Thank you for your feedback, we really appreciate it. I will share your kind words with the rest of the Gourmet Basket team. Looking forward to helping you select your next gift shortly. Kind Regards Rachael Customer Service

Posted 6 years ago

“Excellent service Quality food items”

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Posted 6 years ago

“So easy And my guests loved it”

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Posted 6 years ago

Hello Dianne, Thank you for your review. The team are all thrilled to hear your guests enjoyed sharing the Merry Christmas Hamper. Looking forward to helping you find your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My family received there gourmet basket on the date I requested and they really like the presentation!”

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Posted 6 years ago

Thank you so much for sharing Denise! Wonderful to hear you enjoyed our fast delivery service and the presentation of our Seasons Greetings Christmas Hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My parents were surprised and delighted with their Christmas Hamper, full of delish goodies - they have plenty to share with friends in their retirement village too!”

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Posted 6 years ago

Thank you for taking the time to share! The Christmas Family Celebration Hamper is indeed great for sharing and we are glad everyone was able to enjoy some treats from the gift you sent. Kind Regards Rachael Customer Service

Posted 6 years ago

“All fine except delivery was 2 days earlier than agreed upon”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews