Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Arrived on time and recipient loved it.”

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Posted 6 years ago

“My parents were absolutely in love with their gift”

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Posted 6 years ago

“Great selection of baskets, we were kept informed as to receipt, dispatch and delivery. Our family were very pleased with it.”

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Posted 6 years ago

“Packages never arrived. Person was home every single day to accept and the buzzer was never once pushed. No shipping notifications left. I emailed and I have yet to get a response.”

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Posted 6 years ago

Hello Flora Thanks for taking the time to contact us and we would like to apologise about your recent experience.Feedback like this helps us to improve our services to our customers and for this, we are very grateful. Our customer service team have been in contact with you via email and have already resolved this matter for you. If you wish to discuss anything further please don't hesitate to ask. Kind Regards, Rachael Customer Service

Posted 6 years ago

“My son loved his hamper it was delivered on time thank you”

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Posted 6 years ago

“Great product working ok”

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Posted 6 years ago

“Disappointed When a delivery couldn’t be done on Christmas eve and I thought the driver just for one isolated delivery could have got out to ask someone about the house number”

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Posted 6 years ago

Hello Trudy Thank you so much for taking the time to contact us. We would like to apologise about your recent experience.Feedback like this helps us to improve our services to our customers and for this, we are very grateful. Our customer service team have been in contact with you via email and refunded your shipping fee. If there is anything else I can do to assist please don't hesitate to ask. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Reliable on time and affordable gift baskets.”

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Posted 6 years ago

“Excellent service. Exceptional product.”

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Posted 6 years ago

“Thanks so much! I will use gourmetbasket.com for all special occasions.”

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Posted 6 years ago

“Quick and easy ordering process. Makes for ideal international gift giving.”

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Posted 6 years ago

“Excellent delivery times”

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Posted 6 years ago

“My parents loved the basket! Thankyou so much for offering your awesome service!!”

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Posted 6 years ago

“Items not dispatched in a timely manner. I selected delivery for a Friday, item not dispatched until the Monday.”

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Posted 6 years ago

Thank you so much for reaching out. Our customer service team have been in contact with you via email to confirm your gift arrived on your chosen gift delivery date of Friday 20th December. We also sent through a proof of delivery image to confirm your gift had been delivered. If we can assist you with anything else please don't hesitate to ask Kind Regards Rachael Customer Service

Posted 6 years ago

“I sent two baskets, 1 to my mum which She has recieved. But elderly mother in law who is spending Chrissy on her on own didn’t get hers as it ended up in north nsw not south west NSW. As the post office kindly told me today. So my mother in law gets nothing”

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Posted 6 years ago

Hello Kelly Thank you so much for reaching out. Sincere apologies that your mother-in-law hasn't received her gift as of yet. Our customer service team have been in contact with you via email. If you could please respond with further information so we can investigate this further for you. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Ordered 3 Baskets, selected delivery date, 1 item arrived three days late, remaining two still to be delivered - Same location for all three items.”

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Posted 6 years ago

“Recipient happy with hamper thanks so much for your prompt delivery at this busy time of year!”

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Posted 6 years ago

“Fantastic thank you”

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Posted 6 years ago

“Fantastic range and delivery so fast! Great for last minute present. Beautifully presented”

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Posted 6 years ago

“Perfect service all the way through the ordering to the delivery process.”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews