Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,404 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“The basket was perfect for our purpose and was quickly delivered in time for Christmas, which was excellent as in the rush I left the ordering a bit late - thank you so much. The recipient was thrilled to receive it.”

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Posted 6 years ago

“Easy to use website and delivered on time. It was presented beautifully! I'll definitely be using Gourmet basket.com.au again.”

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Posted 6 years ago

“Please see previous correspondence re non delivery of gift parcel this Christmas”

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Posted 6 years ago

Hello Dorothy Thank you so much for reaching out regarding your delivery. Sincere apologies that your gift did not arrive in time for Christmas. Our customer service team tried contacting you a few times as the address we were provided was missing the unit/street number. We have been in contact with you via email to confirm the gift was delivered. If we can assist you any further at all please don't hesitate to ask Kind Regards, Rachael Customer Service

Posted 6 years ago

“Gourmet baskets are outstanding the quality of the product and speed to delivery is superior. I live in the USA and ordered six baskets for Christmas which were all delivered on time. Thank you. I will continue to use you and tell others about my exceptional experience.”

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Posted 6 years ago

“Excellent Quality Value for Money Arrived on time”

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Posted 6 years ago

“The basket was amazing!”

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Posted 6 years ago

“Lovely hamper delivered on time and wonderful Christmas gift particularly when needing to send parcels.”

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Posted 6 years ago

“My friends loved it and said it was delicious”

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Posted 6 years ago

“Professional first class service. I use Gourmet Basket for special occasions and they always perform. My only request for improvement would be to able to forward book a delivery date at Christmas time.”

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Posted 6 years ago

“The recipient loved the gift basket as a gift and liked the contents. Some chocolates for the kids and some wine for the parents.”

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Posted 6 years ago

“Customer service was great. Its a reliable and authentic service.”

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Posted 6 years ago

“This was a last minute Christmas gift the products and the delivery were impressive........Thank you”

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Posted 6 years ago

“Prompt delivery, beautiful basket.”

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Posted 6 years ago

“Each recipient was happy with their gift.”

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Posted 6 years ago

“Sent this lovely basket and christmas elf you my son and granddaughter on Christmas Eve was very well received and the lovely woven basket with get plenty use for years to come highly recommend”

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Posted 6 years ago

“Deliver on time and a quality product”

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Posted 6 years ago

“I found the whole process excellent your staff are to be commended I would definitely use you again Val Gore”

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Posted 6 years ago

“I ordered a Christmas hamper on the 19th of December, it is now the 27th of December and my gift has still NOT been delivered!!!!!! Not happy at all”

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Posted 6 years ago

Thank you so much for reaching out. Our customer service team have been in contact with you via email. Apologies that your gift did not arrive on your chosen gift delivery date. We have refunded your shipping fee and confirmed your gift was delivered on the 27th December. If we can assist you any further please don't hesitate to ask Kind Regards Rachael Customer Service

Posted 6 years ago

“They still haven’t received it! It was supposed to be delivered on Christmas Eve morning .by 330pm it still hadn’t arrived and they had to leave. They’ll pick it up at post office today. Not exactly what I’d thought would happen.”

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Posted 6 years ago

Hello Fiona Thank you so much for reaching out. I have looked into this further for you and can see your gift arrived on Christmas eve as requested and was collected by the recipient. The courier delivers between 9am -5pm so we are unable to guarantee a delivery time unfortunately. If we can assist you any further please don't hesitate to ask. Kind Regards Rachael Customer Service

Posted 6 years ago

“Quite expensive for what you get”

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Posted 6 years ago

Thank you for your feedback. Apologies that you were dissatisfied with your gift. Feedback like this helps us to improve our services to our customers and for this, we are very grateful. If you wish to discuss anything further please don't hesitate to contact our office. Kind Regards, Rachael Customer Service

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,404 reviews