Green Motion Reviews

Name: Green Motion
Rating: 2.90

2.9 Rating 1,351 Reviews

49 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 4 star review on 8th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Linda was super helpful with pickup and the return was just as easy”

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Posted 3 years ago

“Highly recommended”

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Posted 3 years ago

“I used the Manchester Airport Branch and dealt with Ritz and Ali. Really helpful, great service. Really happy with the car, nice to drive and economical.”

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Posted 3 years ago

“The car was great (Ford Puma hybrid, very good fuel economy and comfort) The price was reasonable The team at the office was very helpful The only thing that could be improved is the directions coming from the airport in Arlanda, we lost an hour by taking the shuttle to the Car Rental parking when we should have taken the hotel shuttle”

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Posted 3 years ago

“Great service, price, delivery, returns no problem”

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Posted 3 years ago

“Green Motion is one of best companies in the car rent services. It was a pleasure for me to deal with them, very professional staff with very quick and easy process for both front office and drop in. Car was clean and very well maintained; refund of the deposit was quick released. I'll take the chance one more time with Green Motion and I do recommend them. Many thanks to all the team.”

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Posted 3 years ago

“Very good car. Great service!”

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Posted 3 years ago

“Very happy with the service.”

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Posted 3 years ago

“I took the car in Paphos (Cyprus) in June 2022 for 2 weeks. Company provides van transfer from the airport to the office (2 min.). Company driver was really on time, helpfull with luggage and friendly - this was great to be welcomed by such a nice people. Check in time was standard, lady offered me free upgrade from Focus to Galaxy (great). Car itself was used (2014) but clean (no smells, no sand). After 2 days of using car indicated automatic gear transmission problem. I called to the office and they provided me an assistance of the specialist from Larnaca office and he has helped me to reset the system and also offered me change to my ordered car Focus - that was not needed. I appreciate their action and offer. Final hand over of the car was OK, quick check took 2 min. and money were transfered to my credit card instantly. All in all, I am fully satisfied with the company and their service. Next time will use their service again. Great.”

Green Motion 4 star review on 4th August 2022

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Posted 3 years ago

“Easy to us no trouble at all”

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Posted 3 years ago

“Waiting for ckeckin was a little timdd Ed consuming after that customer service agent was very good, going over the car was professional and turning in the car was easy and quick. I would use Green Motion again in the future.”

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Posted 3 years ago

“Efficient, friendly service. Everything went smoothly, staff were friendly & accessible.”

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Posted 3 years ago

“Excelente atención de todo el personal, muy buen precio y me adjudicaron por el mismo valor un coche de mayor tamaño. Todo correcto.”

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Posted 3 years ago

“An excellent company and a respectable and friendly staff. Thank you very much”

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Posted 3 years ago

“Have used the Green Motion Gatwick Branch a number of times over the last month and the service has been first class. The team are very friendly & accommodating, the cars are immaculate and the rates are low compared to the competion. Excellent service from start to finish.”

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Posted 3 years ago

“Excellent service!”

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Posted 3 years ago

“I dealt with Kamal at Bodrum airport, what a brilliant chap, he was so helpful and even took my call when I was mid-way during my hire as I had a problem with the vehicle. Overall, great people, great prices and a very positive experience!”

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Posted 3 years ago

“Very helpful, efficient and friendly customer service, competitive prices, fast checking and clean car. Definitely will use them again.”

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Posted 3 years ago

“Very nice and serviceminded personal in the iservicedesk”

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Posted 3 years ago

“Very kind people, good car, easy to find and near to the airport”

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Posted 3 years ago

Green Motion is rated 2.9 based on 1,351 reviews