Green Motion Reviews

Name: Green Motion
Rating: 2.90

2.9 Rating 1,350 Reviews

49 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 4 star review on 8th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I AM DEALING WITH GREEMOTION SINCE 2017 , THEY ARE ONE OF THE TOP 5 I LIKE TO RENT CAR FROM”

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Posted 3 years ago

“After reading all the bad reviews I thought It can't be that bad. It is!! Please stay away. Spend a little more money and go to a recommended Car Rental Company. They were charging me £300 for 2 day hire of a Fiat 500. Unbelievable. Fraud.”

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Posted 3 years ago

“I paid for car rental in advance through Easyjet with my husband named as driver. I always do the booking and my husband does the driving. When we arrived at Glasgow airport to pick up the car, the firm insisted my husband had to pay using a Mastercard. He did not have one with him as always uses his debit card so the company said we had reneged on the deal as we hadn’t read the small print and weren’t eligible for a refund. We had to hire a car from another company. Do not use this firm!”

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Posted 3 years ago

“If I could give zero stars I would. This is hands down the worst car hire company I have ever used. There is no number to call and speak to anybody. I had an accident and have been passed from person to person with no accountability and no clarity on the process. I am still waiting for a resolution. I do not recommend anybody use this company.”

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Posted 3 years ago

“Do not rent a car from this company! We rented a vehicle for two weeks in England and although the associate who helped us check in was lovely, upon return of a car, we were charged $460 for some made up scratches. We took pictures to prove and we are refusing to pay. But it’s just not worth your time or energy!! Look at the pictures—do you see damage?”

Green Motion 1 star review on 10th August 2022

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Posted 3 years ago

“everything excellent, the car clean without bad odors, the attention in the office very good 100% recommended”

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Posted 3 years ago

“Bate and Switch did not have the car i ordered, then hand to get a car that was out of my budget. Bad customer service called over 24 times and heard back only 2 months later.”

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Posted 3 years ago

“Great experience except my credit card verification was difficult. The staff worked hard to make things happen. It all worked out in the end.”

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Posted 3 years ago

“good service and staff were friendly”

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Posted 3 years ago

“good service and staff were friendly”

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Posted 3 years ago

“Nice and alert personal in the servicedesk.”

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Posted 3 years ago

“Very good, car was ready before the time, papers were already there, very, very good service, and also very good car, deposit returned very quick”

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Posted 3 years ago

“Ok price But long waiting time when pickup”

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Posted 3 years ago

“Very pleasant people , very reliable car.”

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Posted 3 years ago

“nice people non hassle service”

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Posted 3 years ago

“Very professional service”

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Posted 3 years ago

“Sehr freundliches Team. Alles reibungslos abgelaufen.”

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Posted 3 years ago

“Payed a for Golf clans and got a car based on polo platform. Nevertheless the car was in good condition and it had luckily Android Auto,because Navigation was not available. Price was more expensive than others but not too high. I would rent again, but i will always look for an better offer.”

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Posted 3 years ago

“Velocità nella consegna e riconsegna del veicolo. Gentilezza e cortesia. Peccato che l'auto non era proprio pulitissima poiché ho trovato 2 bottiglie di acqua vuote sotto i sedili. In generale tutto bene.”

Green Motion 4 star review on 6th August 2022

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Posted 3 years ago

“Linda was super helpful with pickup and the return was just as easy”

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Posted 3 years ago

Green Motion is rated 2.9 based on 1,350 reviews