Green Motion Reviews

Name: Green Motion
Rating: 2.90

2.9 Rating 1,352 Reviews

49 %

of reviewers recommend Green Motion

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Metrics

2.9

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 4 star review on 8th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very kind people, good car, easy to find and near to the airport”

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Posted 3 years ago

“Good morning, I am really satisfied with the human quality of the people who work there, the car they gave me was impeccable, clean with no bad smells and it was the same car that I rented through booking, I recommend them 100%.”

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Posted 3 years ago

“Good car, free upgrade, but one major safety defect. Easy pick up and restitution, but acces at Edinburgh airport a bit difficult and time consuming.”

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Posted 3 years ago

“free bus from the airport to the green Motion office , book on line easy, not expensive, nice employes,fast delivery and return.”

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Posted 3 years ago

“It was all ok, service and delivery very fast!”

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Posted 3 years ago

“All ok. The staff is the best. Fast delivery and returns.”

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Posted 3 years ago

“Auto gehuurd in Johannesburg. Goede service. Goede prijs. Leverde auto die ik verwachtte. Afhandeling op airport snel en vriendelijk, ook bij inleveren. Zeer tevreden.”

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Posted 3 years ago

“Very close to the airport (Corfu), quick and easy paperwork, car was not what I wanted (normal), staff cheerful and friendly. Drop off was hassle free, full refund of deposit. This car hire firm was a pleasant change from the one we used in Turkey last April. They were scam artists - Rightcar Dalaman. Avoid at all costs. Thanks for making our experience an enjoyable one.”

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Posted 3 years ago

“We have only good things to say about our agreement with Green Motion. The car was fine the service good. There was a little bureaucracy afterwards concerning a reimbursement, but that got solved to our satisfaction. Richardt A. DK”

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Posted 3 years ago

“The car was perfect, as we expected or even more. The customer service was great as well. The only negative point is the location of the office, quite far from the airport but there is a bus that can bring you from the airport to the car rental. Great experience ! Thank you”

Green Motion 5 star review on 3rd August 2022

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Posted 3 years ago

“Although check-in was a little confusing as far as where the entrance was, the actual check-in was fairly simple. Return was much simpler.”

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Posted 3 years ago

“Perfect experience, I would like to do it all the time . Stuff and company are too much good , especially Ekrem & Ebrahim . Cars are new or more than new and clean . God bless them all”

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Posted 3 years ago

“Good experience”

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Posted 3 years ago

“Service, price all was great!”

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Posted 3 years ago

“Tutto perfetto, puntuale precisi e macchina giusta Bravi”

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Posted 3 years ago

“Very friendly customer service reps.”

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Posted 3 years ago

“In June 2022 I rented a minivan and in July 2022 i rented a small car, each for roughly 11 days, and both from the company's central Liverpool location. Both times I received prompt, excellent and courteous service. My rental agreement was explained in full. We inspected each vehicle fully when signing it out and returning it. The vehicles were clean and everything worked. I opted for automatic vehicles since I've not driven stick in the UK for about 20 years. Driving on the left side is difficult enough the first day without the additional issue of changing gears so I prefer to spend additional money on the automatic vehicle. I also opted for the limited mileage as it was a cheaper option and I knew we'd be close to the total limit. The first time I was a mile over the limit and not charged. The second time I was about 60 miles over the 1100 miles limit and paid about 15 pounds extra. This was much cheaper than the unlimited mileage. I had two minor issues with the minivan. First, the GPS monitor would no longer stick on the window since it was about 30C (86F). Second, the TPMS came on so I checked all tires and added more air. The problem was solved and the TPMS never came on again. Upon returning one vehicle we looked closely at a small dent in one wheel trim but no photos had been taken by the company or me when I got the vehicle so there was no way to verify when the dent had happened. I had bought additional third-party insurance but was not charged by Green Motion. In future, I will remember to take photos when picking up and returning a vehicle. In short, I'm happy with the service we received from Green Motion and will gladly use them again.”

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Posted 3 years ago

“Efficace et rapide merci”

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Posted 3 years ago

“Everything was perfect I am very satisfied and I will definitely use greenmotion again in the future. I highly recommend it !”

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Posted 3 years ago

“The staff were all brilliant. Green motion isn’t the slickest of operations especially for a late arrival. But why put mine and my friends needs first. Ensures we had a good car and avoided too much burocracy. Even on returning the car they were helpful and the process was quick and easy. I am very grateful.”

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Posted 3 years ago

Green Motion is rated 2.9 based on 1,352 reviews