Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,265 Reviews

47 %

of reviewers recommend Green Motion

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Metrics

2.8

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

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“Handover and return of car was very quick. No waiting time and Personal super friendly!”

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Posted 3 weeks ago

“Great and quick service! Pleasent contact with the boys on duty! Senita (Holland)”

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Posted 3 weeks ago

“Friendly service at the counter. Quick collection as well.”

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Posted 3 weeks ago

“Хорошая компания. Буду обращаться снова.”

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Posted 3 weeks ago

“Great from airport pick up and also on return. A wonderful service.”

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Posted 3 weeks ago

“Everything was easy to do”

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Posted 3 weeks ago

“très bon accueil , véhicule conforme à la demande, restitution rapide”

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Posted 3 weeks ago

“Good price, nice staff, new car. Recomand.”

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Posted 3 weeks ago

“De borg op mijn creditcard staat nog steeds gereserveerd. Het is al een maand geleden dat ik de auto heb gehuurd. Slecht bereikbaar. Hoelang gaat dit nog duren?”

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Posted 3 weeks ago

“Good service good price great expérience”

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Posted 3 weeks ago

“Everything was fine. Nice staff and the car was functioning perfekt.”

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Posted 3 weeks ago

“Everything was perfect”

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Posted 3 weeks ago

“No Problems😀”

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Posted 3 weeks ago

“Pick up was personable.”

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Posted 3 weeks ago

“They do not add premiums for older drivers until 75. They are very reasonable and helpful if you need to change /extend dates. Cars are fine and I had no problems getting my deposit back.”

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Posted 3 weeks ago

“Great alltogether”

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Posted 3 weeks ago

“Très content de notre location nous avons été surclassé et la voiture n'a eu aucun problème. Le personnel a été très pro.”

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Posted 3 weeks ago

“Welcoming and pleasant staff, comfortable car despite the mileage on the odometer Thank you”

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Posted 3 weeks ago

“Best Price and service”

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Posted 3 weeks ago

“Extremely Disappointed – Still Waiting for Refund After Over a Month I’ve been waiting over a month to receive my £1,505 deposit back from Green Motion. Despite multiple emails and repeated promises, the refund has still not been issued. This is a clear breach of our contract, which stated the deposit would be returned within 7 to 30 days. To make matters worse, I’m now being charged interest on the credit card I used for the deposit. The lack of follow-through and accountability is unacceptable. Their business practices are unprofessional and deeply frustrating. Attempts to reach CEO Richard Lowden have gone nowhere, and customer service has been unhelpful. Honestly, one star feels generous. I would strongly advise others to avoid this company.”

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Posted 1 month ago

Green Motion is rated 2.8 based on 1,265 reviews