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GSFCarParts.com Reviews

4.5 Rating 56,554 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
5,692
 Metrics Info
4.5
Based on 56,554 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Everything received in time”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Parts quality is acceptable as long as it’s a right part as they advertise on website. Most of the time it’s wrong part”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Disappointed to find the clutch kit I ordered online for half of the ‘sale’ price I paid at GSF!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Excellent help in store before completing my order online. The distributor cap that I bought doesn't fit but that was probably my error.”
Helpful Report
Posted 6 years ago
G Mitchell
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good prices but let me down by sending me the wrong set of brake pads for my st3 turbo now I have to go and get a refund and my pads cost me more as it was being serviced the garage had to buy them”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great store although just a convenient location for my classic VW. Mobile view doesn’t show the specific part for vehicles with multiple versions. Eg 68-79 and I need the specific 73-79. And then the shop assistant was rude about that. AND patronising when I suggested greasing a clutch cable. Which of course on modern cars you don’t. But this one you do. And he gave me the wrong invoice I now find. All in. Could do better tbh”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Received on time found a big scratch on lens”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Overall I have used GSF for years now, and very rarely have a complaint to parts I have purchased A majority of the parts are good quality and last Recently had a wrong part but I will still continue to use GSF because the value for money and quality of parts I believe is the best about.”
Helpful Report
Posted 6 years ago
R Creron
Verified Buyer
“I ordered brake pads. They were fine and fitted OK but not as the photos online. No caliper sliding bolts.”
Helpful Report
Posted 6 years ago
C Elliott
Verified Buyer
“The ordering process online was easy enough, but I chose click n Collect and when I went to pick the items up over an hour later the order hadn't come through. I went back another hour later and collected the goods.”
Helpful Report
Posted 6 years ago
A Kay
Verified Buyer
“Counter service is slow only one person serving several walked passed counter but made no offer to help”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Ordered car part on Bank holiday weekend. I was expecting a delivery by Wed due to bank holiday. I received an email Saying there was a delay in the part. I reveived an email asking to contact a member of staff to discuss further. Member of staff i spoke to was quite rude and said its out for delivery didnt know what i was on about even though they sent the email asking to talk. Because of the original email about delivery being delayed were not expecting delivery so we missed it. It then was expecting the delivery the next day (Friday).. left a note one the door to leave with a neighbour but was never delivered. The tracker shown as on route. I am now expecting delivery Monday but unsure..”
Helpful Report
Posted 6 years ago
A Popovici
Verified Buyer
“The price is good but can't be much better. I would like to pay with PayPal on collection . The staff isn't really friendly in Farnham The printer didn't work in Farnham”
Helpful Report
Posted 6 years ago
J Orsos
Verified Buyer
“Prices were good. I had one click and collect and one delivery. Have not received any update about the dispatch/tracking number. Had to call the Custer service 3 times. The second te the customer service assistant did not listen and was very rude. Got the parcel eventually but I had to make quiet an effort to get it. Also the with the clinic and collect order the young guy in the Northampton shop was very slow and unhelpful when I asked him if he can give me some information about the delivery package.”
Helpful Report
Posted 6 years ago
A Griggs
Verified Buyer
“Cv boot kit that I purchased was unfortunately a returned item ( evidence of greasy fingerprints on the inside of the box. ) and was missing the two retaining straps. As I had already fitted the cv boot, I used two metal cables ties to secure it. Very disappointed!”
Helpful Report
Posted 6 years ago
L Morgan
Verified Buyer
“Very porr shop is completely empty”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Bit of a wait as only one person serving customers and he was apparently new to the job. There were people clearly in the office. Also click and collect discount not available in store.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Bosch Vito fuel pump, top quality product at a very competitive price but the service was poor and parcelforce delivery was very slow”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Steff were very helpful but I was slightly disappointed with one of the orders. It was the wrong item when clearly stated the correct item. Inconvenienced me big time.”
Helpful Report
Posted 6 years ago
GSFCarParts.com is rated 4.5 based on 56,554 reviews
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