GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,542 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 12th August 2025

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Normally GSF are excellent at getting to me what I want , but I have to say that I ordered some Bosch wiper blades for my car paid for them then they didn’t turn up and I looked at my bank statement and saw I had received a full refund from you , and not even a messsge to say sorry not in stock heard absolutely nothing which is so annoying ordered somewhere else for half the price really annoying could of at least let me know .”

Helpful Report

Posted 6 years ago

“Wrong parts supplied for car. 3 items This has happened a few times now. Motor factors always seem to get it right though”

Helpful Report

Posted 6 years ago

“Prices for parts change like the stock exchange.”

Helpful Report

Posted 6 years ago

“No problem with GSF only problem was with UPS delivery service. Lost my replacement parcel by delivering to another address signed by someone with a different name to my own . Waited in three days for the delivery now had to have a refund. There customer service was very poor .”

Helpful Report

Posted 6 years ago

“Delivery was good and the price of the parts but was send the wrong item piece regarding the number plate and details of the car filled in”

Helpful Report

Posted 6 years ago

“Part sent to me in the post was broken, Went to local GSF and they replaced no problem.”

Helpful Report

Posted 6 years ago

“Part was On the shelf so was able to collect within the hour. Strange attitude of the guy behind the counter who did lots of swearing which doesn't bother me too much, just not very professional. I can't the impression he either didn't like working there or was leaving very soon so didn't care any more! That said, he was friendly and efficient”

Helpful Report

Posted 6 years ago

“Not a good start First time ive used your depot at woodford and supplied me with damaged parts and wont take 1 back..and i had to go back to depot 3 times Ordered on line delivery from birmingham In correct parts although i used your put in my reg service. Now ive got the send them back or take to the unhelpful depot.”

Helpful Report

Posted 6 years ago

“Service advisor need more training And serve customer with smile.😁😁”

Helpful Report

Posted 6 years ago

“Took a long time to receive the parts I ordered”

Helpful Report

Posted 6 years ago

“Website working very slow, items without description and brand. People in store are very friendly and helpful, thanks a lot for help.”

Helpful Report

Posted 6 years ago

“The quality of item I bought was terrible. Needed to re weld it.”

Helpful Report

Posted 6 years ago

“The rear barke pads supplied were the wrong size and had to be fabricated to fit the caliper. Otherwise all parts ok and fit for purpose.”

Helpful Report

Posted 6 years ago

“Bought good cheap part unfortunately did not accept when I tried to return it due to engineers found different part broken.”

Helpful Report

Posted 6 years ago

“Nearly doubled in price in less than 2 years with 60% off? ??”

Helpful Report

Posted 6 years ago

“Hi there I booked part for my car I gave my Car ragistar no but when I went to collect part. That part wasn’t right. How come it’s happened? Thene one of your staf member check right part and gave me part no thene I rebooked. And I collect from store.”

Helpful Report

Posted 6 years ago

“Why is that every time I order a part Online then come into store to collect it I’m told by the shop assistant that it might not be the right part for my car? I’ve had this happen on a number of occasions and there’s nothing more annoying than typing your car reg into the online system then choosing a part to only find when you arrive at the store to collect it that it doesn’t fit your car! What’s the point in having the section where you put your reg in if it doesn’t correspond with your car! Very annoying and quite an easy fix. Also you go into store and the assistant always says we have nothing to do with the online department?? What does that even mean. If I type in GSF into the internet, then order a part, then go in store to collect of course it’s the same company but not according to the staff at GSF Smethwich branch. I could go on and on but what’s the point as the front end never ever knows what the back end is doing at this place. Extremely unprofessional and annoying. I’ve never had this issue at Euro Car Parts which I know is your rival company. Come on guys, it’s time to wake up I think..??”

Helpful Report

Posted 6 years ago

“The part was not the right one. Also one part wasn’t ready,they have to get from another branch. I have to wait for the delivery.”

Helpful Report

Posted 6 years ago

“The oil filters are a recognised brand and quality for money.”

Helpful Report

Posted 6 years ago

“It’s ok short off staff had to wait for long”

Helpful Report

Posted 6 years ago

GSFCarParts.com is rated 4.5 based on 56,542 reviews