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GSFCarParts.com Reviews

4.5 Rating 55,648 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
3,975
 Metrics Info
4.5
Based on 55,648 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Good fast delivery, there where wrong items but was able to exchange at my local store”
Helpful Report
Posted 5 years ago
K McCormack
Verified Buyer
“I ordered a diesel fuel filter using my car registration and when I went to collect the filter from your Belfast branch I asked the assistant to check it was correct against my registration. He checked it on his computer and found the one I ordered online was incorrect. If I hadn't have asked him I would have got the wrong one.”
Helpful Report
Posted 5 years ago
K Coleman
Verified Buyer
“Waiting to be served as far to long.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“when i went to collect online order was told they didn't have it even though i had email previous day to collect it.went home rang them again told that they did have it so had to make extra trip to pick it up!”
Helpful Report
Posted 5 years ago
S Hare
Verified Buyer
“Prices are good if you can wait for the regular large discounts. Staff can be very abrupt and rude. Lots of sighing etc when you ask them to sort something out. Parts have been fine but can have a short service life.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“On purchasing the thermostat I spoke to an employee on chat, and asked if it came with a gasket, I was informed it did. However on arrival it had no gasket, I called your shop and this time I was informed it did not. After enquires to other car parts outlets it seems standard to have a gasket included.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Twice I’ve ordered parts online, gone into the shop and been given the wrong item! I ordered a battery for a Range Rover, drove some 60miles for pickup and the posts were on the wrong side - AND it’s still being advertised! A simple fuel filter for a Saab which should be a common GM part and it was also the wrong item. Simply put - the web site needs serious work.”
Helpful Report
Posted 5 years ago
M Cockerill
Verified Buyer
“Ordered brake pad using Reg was given wrong parts so now have to wait a week before I can change them”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Good service, but wiper blade did not fit my Hyundai i30 (rear) so had to just use the rubber, which as a ex mechanic I could do. But would use you again. As very good customer service.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Ordered parts for my car which statted they fit my car and they dont. Fast delivery tho And good price just really hard to get the parts that fit,”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Everything received in time”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Parts quality is acceptable as long as it’s a right part as they advertise on website. Most of the time it’s wrong part”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Disappointed to find the clutch kit I ordered online for half of the ‘sale’ price I paid at GSF!”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Excellent help in store before completing my order online. The distributor cap that I bought doesn't fit but that was probably my error.”
Helpful Report
Posted 6 years ago
G Mitchell
Verified Buyer
“Good service”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good prices but let me down by sending me the wrong set of brake pads for my st3 turbo now I have to go and get a refund and my pads cost me more as it was being serviced the garage had to buy them”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great store although just a convenient location for my classic VW. Mobile view doesn’t show the specific part for vehicles with multiple versions. Eg 68-79 and I need the specific 73-79. And then the shop assistant was rude about that. AND patronising when I suggested greasing a clutch cable. Which of course on modern cars you don’t. But this one you do. And he gave me the wrong invoice I now find. All in. Could do better tbh”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Received on time found a big scratch on lens”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Overall I have used GSF for years now, and very rarely have a complaint to parts I have purchased A majority of the parts are good quality and last Recently had a wrong part but I will still continue to use GSF because the value for money and quality of parts I believe is the best about.”
Helpful Report
Posted 6 years ago
R Creron
Verified Buyer
“I ordered brake pads. They were fine and fitted OK but not as the photos online. No caliper sliding bolts.”
Helpful Report
Posted 6 years ago
GSFCarParts.com is rated 4.5 based on 55,648 reviews
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