GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,532 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part came on time, but incorrect part.”

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Posted 5 years ago

“Awful packaging items marked But cheap”

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Posted 5 years ago

“Parts were spot on but so far Ive had about 30 Emails. I think you have a glitch in your system 😂😂”

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Posted 5 years ago

“Have purchased from GSF for years and it’s probably gone down hill a bit. Staff never really seem happy and one of the items I purchased was faulty. I would certainly use them again but just an observation.”

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Posted 5 years ago

“Guys in the shop are great. The web site needs sorting out. A pain to negotiate, not simple and definitely not user friendly. I wonder how much this badly set up web site as cost you in lost sales. Sort it out and simplify.”

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Posted 5 years ago

“Still not received car mats”

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Posted 5 years ago

“i was after a battery for my van so decided to look on your web site as they offer discounts. the battery i went for said it came with 4 years but later found out in the shop it only comes with 3 and i seem to pay more for the item when collecting it than the internet price. didnt find your staff over helpful either”

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Posted 5 years ago

“Delivery works ok. But it is frustrating that i cannot order click & collect in Hastings branch, as i live in Hastings. If I go into Hastings branch they want to charge me almost double the GSF online price, and I end up arguing with the counter staff.......Sort it out, please?”

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Posted 5 years ago

“Deals are amazing but unfortunatly the websiste needs to be a little more mobile friendly and its very slow to use on both the computer and mobile”

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Posted 5 years ago

“Found the service quick and easy but the customer service could use some improvement as I found that the people were a bit rude when I couldn’t find the click and collect number which I wasn’t happy about”

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Posted 5 years ago

“Have had serious problems ordering items online most of which appear unavailable. Given online contact number and no one answers when you ring the number.”

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Posted 6 years ago

“found it very difficult to log on to your web site mentioned this in store and was told I was not the first to say thjs you must be losing business when some one can not get on line”

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Posted 6 years ago

“Web site is slow running by comparison with Euro Car Parts, would be easier to use the search system if you could search for a product without specifying a particular vehicle, for instance searching for wiper blades when you know the size you want and the car lookup is either incorrect of does not recognise your reg number and looking up oils and brake/clutch fluid can not be done without specifying a vehicle make hard work of it, you need to check prices as they can change from one week to the next. However some prices are good and the delivery time is reasonable I am about to sample the click & collect so will add to the review when that experience is complete”

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Posted 6 years ago

“Online prices with the 60% discount they r relatively good, In store unfortunately they r higher then online witch is bad! The app is slow but could be my phone so .. Opening hours in special Saturday the r great . In store staff great .”

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Posted 6 years ago

“GKN Lobro CV Joint delivered in own box rattling around in a GSF box without any packing. The GKN box opened in transit, spilling some contents out into a box that was not fully sealed. Fortunately, there were no lost parts. Better care needed in the post and packing department and I doubt whether I will use the posted facility again as I can't afford the time to replace defective or lost parts.”

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Posted 6 years ago

“Some great offers online with the discount, couple of areas for improvement’ the website always seems very slow to load & use’ and when you order something online to collect in the local branch it has never been picked prior to your arrival? Always friendly staff though On the whole an average experience 😑”

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Posted 6 years ago

“Hi I did not take delivery as I was to late to cancel The parts should now be back with you.”

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Posted 6 years ago

“Bought wipers ordered accordingly to my number plate and it didnt fit”

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Posted 6 years ago

“Ordered parts but not in stock. Took a week but got them from the main dealer the same day Disappointing.”

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Posted 6 years ago

“Your price before discount is too too exajurate,”

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Posted 6 years ago

GSFCarParts.com is rated 4.5 based on 56,532 reviews