GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,623 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,623 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of item I bought was terrible. Needed to re weld it.”

Helpful Report

Posted 5 years ago

“The rear barke pads supplied were the wrong size and had to be fabricated to fit the caliper. Otherwise all parts ok and fit for purpose.”

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Posted 5 years ago

“Bought good cheap part unfortunately did not accept when I tried to return it due to engineers found different part broken.”

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Posted 5 years ago

“Nearly doubled in price in less than 2 years with 60% off? ??”

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Posted 5 years ago

“Hi there I booked part for my car I gave my Car ragistar no but when I went to collect part. That part wasn’t right. How come it’s happened? Thene one of your staf member check right part and gave me part no thene I rebooked. And I collect from store.”

Helpful Report

Posted 5 years ago

“Why is that every time I order a part Online then come into store to collect it I’m told by the shop assistant that it might not be the right part for my car? I’ve had this happen on a number of occasions and there’s nothing more annoying than typing your car reg into the online system then choosing a part to only find when you arrive at the store to collect it that it doesn’t fit your car! What’s the point in having the section where you put your reg in if it doesn’t correspond with your car! Very annoying and quite an easy fix. Also you go into store and the assistant always says we have nothing to do with the online department?? What does that even mean. If I type in GSF into the internet, then order a part, then go in store to collect of course it’s the same company but not according to the staff at GSF Smethwich branch. I could go on and on but what’s the point as the front end never ever knows what the back end is doing at this place. Extremely unprofessional and annoying. I’ve never had this issue at Euro Car Parts which I know is your rival company. Come on guys, it’s time to wake up I think..??”

Helpful Report

Posted 5 years ago

“The part was not the right one. Also one part wasn’t ready,they have to get from another branch. I have to wait for the delivery.”

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Posted 5 years ago

“The oil filters are a recognised brand and quality for money.”

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Posted 5 years ago

“It’s ok short off staff had to wait for long”

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Posted 5 years ago

“Good range of parts but prices are crazy high even with 60% discount.”

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Posted 5 years ago

“The part was a perfect fit but the guys behind the counter needs to be taught how to speak to customers, very arrogant attitude on double checking if the part is the right one. Please train your staff on how to speak to customers.”

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Posted 5 years ago

“Bit of a snag as the tie rod ends that were supplied were exactly the same but should have been right and left handed. Unfortunately supplier didn't have more stock so this ended up taking three visits to sort out.”

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Posted 5 years ago

“Service needs improvement. Parts ordered and checked in stock. To collect next working day. On arrival informed part had been sold. Not happy. However, staff redeemed themselves with advice to purchase part by another manufacturer.”

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Posted 5 years ago

“Sent wrong brake pads”

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Posted 5 years ago

“Unfortunately part of my order got lost in transit, which happens, but I contacted GSF through the chat and on 2 occasion got an automated response saying it would be delivered on time. A quick look at the tracking showed it was at the delivery depot day after day. It was finally resolved and once they properly looked and realised something was wrong they sent it on a next day delivery. Good company just need to tighten up on delivery queries.”

Helpful Report

Posted 5 years ago

“Mixed feeling. Purchase was really easy and delivery was quick. However I was not notified that my items were dispatched. Further to this and not GSF fault. My items were delivered to a neighbour and no note was given to me. If I knew they were dispatched I would have checked.”

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Posted 5 years ago

“would buy again great communication and parts good too”

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Posted 5 years ago

“Good price,good parts,bloody useless delivery service,Parcelforce were an absolute joke.Parcel arrived torn apart and damaged.”

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Posted 5 years ago

“Customer service is quite good but prices are not competitive.”

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Posted 5 years ago

“Good fast delivery, there where wrong items but was able to exchange at my local store”

Helpful Report

Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 55,623 reviews