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GSFCarParts.com Reviews

4.5 Rating 55,614 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
3,902
 Metrics Info
4.5
Based on 55,614 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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Anonymous
Verified Buyer
“Purchased an electric window regulator -the picture showed the electric motor attatched to the mechanism -however, when it arrived it wasn't in the box as i had expected. That said, delivery was exceptionnaly quick.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“The part which I ordered was not what I expected as it was shown differently on the website compared to what I received”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“I ordered service parts for my 2010 Peugeot 207cc choosing the purflux oil filter (part no : 120PC0110) but while the picture on the web site matched the oil filter I required, the oil filter delivered did not but was not realised until Bank Holiday Sunday - most inconvenient.”
Helpful Report
Posted 5 years ago
P Moreton
Verified Buyer
“Gave reg No and given wrong parts. When brought in to change had to pay a further £11. A cost which should have been waved as it was GSF fault. Not best pleased.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“After entering my registration, I ordered the wipers that the GSF website stated would fit my car. Order placed, parts delivered free and quickly. Only one problem, the wipers dont come close to fitting, and when I contacted GSF, I am told they know they dont fit my car and therefore I need to return them, at my cost!! Terrible. GSF have now directed me to a different website to buy a front set of wipers for £90!!!!!”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“The website said it would be the same day delivery. It actually arrived the following day.”
Helpful Report
Posted 5 years ago
K Hadley
Verified Buyer
“I was slightly disappointed with my experience this time. The shop is advertised as opening at 8:30am but didn't open until 8:35am on the day I went to collect and I didn't get my parts until 8:45 due to the chap feeling that tidying up was more important than serving customers Haven't used the parts yet but I expect they'll be as good as pervious ones I've had”
Helpful Report
Posted 5 years ago
L Kelly
Verified Buyer
“The service and pricing were fine but the product was mis labelled and does not fit my vehicle”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Disappointed to find that you had sent rear discs instead of fronts. This meant a trip to Barnstaple GSF who were very helpful.”
Helpful Report
Posted 5 years ago
S King
Verified Buyer
“Part came on time, but incorrect part.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Awful packaging items marked But cheap”
Helpful Report
Posted 5 years ago
M Green
Verified Buyer
“Parts were spot on but so far Ive had about 30 Emails. I think you have a glitch in your system 😂😂”
Helpful Report
Posted 5 years ago
S Morgan
Verified Buyer
“Have purchased from GSF for years and it’s probably gone down hill a bit. Staff never really seem happy and one of the items I purchased was faulty. I would certainly use them again but just an observation.”
Helpful Report
Posted 5 years ago
A Stephenson
Verified Buyer
“Guys in the shop are great. The web site needs sorting out. A pain to negotiate, not simple and definitely not user friendly. I wonder how much this badly set up web site as cost you in lost sales. Sort it out and simplify.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Still not received car mats”
Helpful Report
Posted 5 years ago
S Smart
Verified Buyer
“i was after a battery for my van so decided to look on your web site as they offer discounts. the battery i went for said it came with 4 years but later found out in the shop it only comes with 3 and i seem to pay more for the item when collecting it than the internet price. didnt find your staff over helpful either”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“Delivery works ok. But it is frustrating that i cannot order click & collect in Hastings branch, as i live in Hastings. If I go into Hastings branch they want to charge me almost double the GSF online price, and I end up arguing with the counter staff.......Sort it out, please?”
Helpful Report
Posted 5 years ago
S Louis
Verified Buyer
“Deals are amazing but unfortunatly the websiste needs to be a little more mobile friendly and its very slow to use on both the computer and mobile”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Found the service quick and easy but the customer service could use some improvement as I found that the people were a bit rude when I couldn’t find the click and collect number which I wasn’t happy about”
Helpful Report
Posted 5 years ago
R Wing
Verified Buyer
“Have had serious problems ordering items online most of which appear unavailable. Given online contact number and no one answers when you ring the number.”
Helpful Report
Posted 5 years ago
GSFCarParts.com is rated 4.5 based on 55,614 reviews
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