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GSFCarParts.com Reviews

4.5 Rating 56,542 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
5,668
 Metrics Info
4.5
Based on 56,542 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J BIRSCHNER
Verified Buyer
“Good range of parts but prices are crazy high even with 60% discount.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The part was a perfect fit but the guys behind the counter needs to be taught how to speak to customers, very arrogant attitude on double checking if the part is the right one. Please train your staff on how to speak to customers.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Bit of a snag as the tie rod ends that were supplied were exactly the same but should have been right and left handed. Unfortunately supplier didn't have more stock so this ended up taking three visits to sort out.”
Helpful Report
Posted 6 years ago
B Wallace
Verified Buyer
“Service needs improvement. Parts ordered and checked in stock. To collect next working day. On arrival informed part had been sold. Not happy. However, staff redeemed themselves with advice to purchase part by another manufacturer.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Sent wrong brake pads”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Unfortunately part of my order got lost in transit, which happens, but I contacted GSF through the chat and on 2 occasion got an automated response saying it would be delivered on time. A quick look at the tracking showed it was at the delivery depot day after day. It was finally resolved and once they properly looked and realised something was wrong they sent it on a next day delivery. Good company just need to tighten up on delivery queries.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Mixed feeling. Purchase was really easy and delivery was quick. However I was not notified that my items were dispatched. Further to this and not GSF fault. My items were delivered to a neighbour and no note was given to me. If I knew they were dispatched I would have checked.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“would buy again great communication and parts good too”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good price,good parts,bloody useless delivery service,Parcelforce were an absolute joke.Parcel arrived torn apart and damaged.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Customer service is quite good but prices are not competitive.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good fast delivery, there where wrong items but was able to exchange at my local store”
Helpful Report
Posted 6 years ago
K McCormack
Verified Buyer
“I ordered a diesel fuel filter using my car registration and when I went to collect the filter from your Belfast branch I asked the assistant to check it was correct against my registration. He checked it on his computer and found the one I ordered online was incorrect. If I hadn't have asked him I would have got the wrong one.”
Helpful Report
Posted 6 years ago
K Coleman
Verified Buyer
“Waiting to be served as far to long.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“when i went to collect online order was told they didn't have it even though i had email previous day to collect it.went home rang them again told that they did have it so had to make extra trip to pick it up!”
Helpful Report
Posted 6 years ago
S Hare
Verified Buyer
“Prices are good if you can wait for the regular large discounts. Staff can be very abrupt and rude. Lots of sighing etc when you ask them to sort something out. Parts have been fine but can have a short service life.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“On purchasing the thermostat I spoke to an employee on chat, and asked if it came with a gasket, I was informed it did. However on arrival it had no gasket, I called your shop and this time I was informed it did not. After enquires to other car parts outlets it seems standard to have a gasket included.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Twice I’ve ordered parts online, gone into the shop and been given the wrong item! I ordered a battery for a Range Rover, drove some 60miles for pickup and the posts were on the wrong side - AND it’s still being advertised! A simple fuel filter for a Saab which should be a common GM part and it was also the wrong item. Simply put - the web site needs serious work.”
Helpful Report
Posted 6 years ago
M Cockerill
Verified Buyer
“Ordered brake pad using Reg was given wrong parts so now have to wait a week before I can change them”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Good service, but wiper blade did not fit my Hyundai i30 (rear) so had to just use the rubber, which as a ex mechanic I could do. But would use you again. As very good customer service.”
Helpful Report
Posted 6 years ago
A
Verified Buyer
“Ordered parts for my car which statted they fit my car and they dont. Fast delivery tho And good price just really hard to get the parts that fit,”
Helpful Report
Posted 6 years ago
GSFCarParts.com is rated 4.5 based on 56,542 reviews
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