GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,636 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 14th August 2025

156

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my car battery 1 day later than planned,it was frustrating to stay in on the promised day and most of the next day.the goods arrived at the end of the second day well packed and in good order,i am promised a refund of postage costs”

Helpful Report

Posted 7 years ago

“Ordered a battery online. Website advised delivery next day but when I rang to track order they advised delivery up to 48 hours after despatch, and my order hadn't been despatched yet. When the battery finally arrived, it was totally flat. Had to send it back and got a refund in 5 days.”

Helpful Report

Posted 7 years ago

“On line update did not work. If offered it should work and keep the client up to date and track effeciatly”

Helpful Report

Posted 7 years ago

“3 different prices for the same product !!!.....product not listed on website but in stock at local GSF !! I got what i wanted at a good price in the end but the whole process was a bloddy nightmare.”

Helpful Report

Posted 7 years ago

“Bought an accelerator cable for a 1994 mini. It was the only 1 listed on your website but it was incorrect. The other part listed are wrong too for example the air filter. It should be for a fuel injected model but you only stock parts do the older carbretor sytsem”

Helpful Report

Posted 7 years ago

“Hi my order was quick to be process and sent in post.it came very smoothly in post and in good order thanks.the only ghing onsite couldnt make out os or ns for part which is rear brake bit ok.”

Helpful Report

Posted 7 years ago

“60% off online”

Helpful Report

Posted 7 years ago

“Positive side: Parts ready same day (most of them) Negative side: Parts very over-priced Parts not in stock also if on-line order was saying it was in store”

Helpful Report

Posted 7 years ago

“I like to get the discounts but the offers new email always arrive too late”

Helpful Report

Posted 7 years ago

“Faulty item not gsf fault however waiting 6 weeks to get my money back is.”

Helpful Report

Posted 7 years ago

“Apart from phoneing me and telling me my parts were ready for collection and were not so i had to go bk the following day it was all fine”

Helpful Report

Posted 7 years ago

“While the website/ online division is great, the overall service is let down by store service (smethwick store B66 1NU- poor customer service).”

Helpful Report

(Smethwick) - Posted 7 years ago

“Got what I wanted at a good price, but despite reserving the item had to wait in store for around 25 minutes to be served and handed the item.”

Helpful Report

Posted 7 years ago

“Usually very happy but because of 60% offer and large demand my parts were delivered 24 hours late this time!!!”

Helpful Report

Posted 7 years ago

Sincere apologies for the delay in you receiving your parcel, we never want to let our customers down.

Posted 7 years ago

“Staff rather gruff and not helpful. Didn't really seem to care about me as a customer. Price 50% more than other outlets, justified by snide comment.”

Helpful Report

Posted 7 years ago

“They are ok”

Helpful Report

Posted 7 years ago

“Ordered parts on Monday for Tuesday collection. Eventually got the parts on Thursday as there was apparently a problem getting the parts delivered from the main depot. Correct parts supplied and the staff arranged special delivery of the parts to the depot when the normal delivery did not happen.”

Helpful Report

Posted 7 years ago

“55% off car parts”

Helpful Report

Posted 7 years ago

“Good prices but delivered two incorrect parts and we had to get them replaced.”

Helpful Report

Posted 7 years ago

“Bit disappointed in find out price was for single bulb. If wasn't in discounted sale, would not have bought it at £17.”

Helpful Report

Posted 7 years ago

GSFCarParts.com is rated 4.5 based on 56,636 reviews