GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,717 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th June 2025

GSFCarParts.com 5 star review on 30th May 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“gsf needs to up its game, very good a few years ago ,but now is on slippery slope”

Helpful Report

Posted 7 years ago

“Online discount codes regularly sent to my email address”

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Posted 7 years ago

“quick delivery”

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Posted 7 years ago

“The only thing that makes me not happy is when you check about something in the website and it’s shows is available in your local shop but actually it isn’t in stock”

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Posted 7 years ago

“Finally getting my brakes for”

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Posted 7 years ago

“Although I had an email telling me my parts were ready for collection, when I arrived at the peterborough depot it took 5 minutes for anyone to serve me then they had to look for my items on the shelving one in the back and one in the shop. They weren't ready for collection as stated. I have yet to fit the items to find out if they are any good.”

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Posted 7 years ago

“Bought a wiper for a vw golf and the bloody thing doesn't fit”

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Posted 7 years ago

“Part of my order I received my vw wipers both not matching pair also did not fit .so I phoned Local gsf peterbrough and they said they would exchange for a matching pair and made sure they fitted.thank you gsf for this service.the problem I have can I still get the massive discount and pick up at my local store many thanks again carol.”

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Posted 7 years ago

“Quick postal service sadly grumpy Belfast Store Staff. Open boxes with parts missing not unusual”

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Posted 7 years ago

“Overpriced unless you wait for +50% sale. Should stop taking their costumers for mugs and offer good prices all the time.”

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Posted 7 years ago

“Very good very friendly”

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Posted 7 years ago

“Prices are competitive with the discount codes and ordering is easy. The collection is the issue. Was kept waiting 15 mins behind a guy who didn’t know what he wanted. The only person serving was tied up even though I counted at least 10 other staff milling around. My transaction took less than a minute! Customer service needs addressing in Gloucester!”

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Posted 7 years ago

“Item sent is not like one on website”

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Posted 7 years ago

Hello and thank you for your review. As there were nine parts on your order, please could you be specific as to the one you had a problem with please? If you email reviews@gsfcarparts.com with the part number and a brief outline of the problem, it would be useful to ensure this does not happen again. Thanks in advance, GSF Web Sales Team

Posted 7 years ago

“Goods as described but significant delay in receiving the items”

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Posted 7 years ago

“So the customer service at GSF was amazing but they gave me the wrong part. I needed 2 indicator bulbs with offset pins but they gave me 2 we aligned pins which was a pain as I had to go back over 90p bulbs.”

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Posted 7 years ago

“Decent offers every weekend, makes it about the same price as everywhere else. Navigation is ok. Some part details are lacking.”

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Posted 7 years ago

“I collected my parts to find the oil filter would not fit my vehicle,I returned the item to be told that it was the correct filter.i was given another filter but this was still incorrect,I had to get a genuine filter as I could not keep returning it to be told it was the correct one.This wasted my time and my fuel,and I had to then pay more for the genuine oil filter,the staff could have been more helpful rather than suggesting that I had cross threaded the filter,and that was the fault.the filters have either been boxed incorrect or the threads not been machined correct in both filters,physical appearance of the filters were correct,and the genuine filter fitted ok”

Helpful Report

Posted 7 years ago

Hello and thank you for your review. This filter is a push fit filter and the most common fitment issue is as a result of part of the old filter being left behind in the filter housing on removal. This means that the replacement filter cannot sit correctly in the housing and then the cover will not fit on properly. We sell thousands of this filter so have come across this problem a few times. Obviously the sales person at the branch could have put it across in a more informative way. your comments will be passed to the branch. Should you require any further assistance, please do not hesitate to contact our web sales team.

Posted 7 years ago

“Great product and price but intimidating for my wife to collect. Better customer service needed.”

Helpful Report

Posted 7 years ago

“They had the part in stock and it was good value once the discount had been applied from one of their continual sales. I wish they'd just price everything competitively and stop with the discount codes, it's almost as if they're selling sofas.”

Helpful Report

Posted 7 years ago

“All I can say is why are the parts nearly double the price online ??”

Helpful Report

Posted 7 years ago

GSFCarParts.com is rated 4.5 based on 55,717 reviews