GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,722 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 20th June 2025

GSFCarParts.com 5 star review on 30th May 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The blackfriday prices were great but the No photos of what your buying is a bit pants. I find other large car parts online shops a lot easier to use and cheaper I must add.and parcel force took a week to deliver my items which is poor .i only found out the courier hadn’t bothered to find my address when I had to ring gsf to find out we’re my goods were. There was no text service saying your parcel will be with you by then. So I think I will be sticking to my normal online Car part store. unless there is huge discount😌”

Helpful Report

Posted 7 years ago

“I think the black Friday on line discounts jammed up your delivery system, I was phoned one morning to say my parts were ready to collect, but when i turned up, i was told they phoned the wrong customer. Then I was emailed next day to say my parts had been delayed, in the end I decided to turn up to see if they had arrived, and was told my parts had been cancelled?, good job the sales guy checked in the store, as they had not gone back. in future I will not order a black Friday deal.”

Helpful Report

Posted 7 years ago

“Brought online believing I got 60% off and when got to the shop to collect the oil is on the shelf for £30 instead of the £75 online , don’t believe there discounts , they are the same price in the shop day in day out, I even said to the sales bloke in the shop about it and he said “ well you have to manipulate the price online so it looks like you getting a good deal””

Helpful Report

Posted 7 years ago

“Great price on black Friday bought autoglym Leather cleaner 500ml and leather care balm 500ml, however delivery was very slow and when opened the leather cleaner bottle had leaked slightly, not going to moan much because was a bargain but maybe just make sure that each item is individually wrapped.”

Helpful Report

Posted 7 years ago

“The offers are the only good thing about gsf as my local branch has really grumpy people working for them. Its almost like the hate the fact that your attending the plaxe to buy parts. I can't say for what the rest of the branches are like but the Leeds branch on roseville has got a miserable old man working that really puts me off.”

Helpful Report

Posted 7 years ago

“Took a long time for click and collect order to come though on their system, despite having the receipt and the price they would not process it until it came through on their computer. Very odd a shop not able to sell. I had to return the next day in the end. Oh and £7.50 for two screen wash tablets...your having a Rory! Good wipers tho for the price. Staff pleasant enough.”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review. I am sorry you experienced a delay with your click and collect order, orders do take a short period to transfer from the system to the branch. This is never normally any longer than 15-20 minutes. The screen was tablets are always a little higher in price due to the 'volume' of screen wash they amount too, i would always recommend 981AA0585, 5L for under £3.00. Thanks Matt

Posted 7 years ago

“Not too bad but all you have done is increase your prices bu near 50% then frequenctly put an offer of 55% on which makes you near competative - why don’t you just put your prices reasonable”

Helpful Report

Posted 7 years ago

“Recent purchase of a car battery, unfortunately the battery lost all charge within 2 days, I had to organise recovery having been stranded with 2 small children. Thankfully my battery was under guarantee, and a quick replacement was provided. However I was made feel I was at faultborvthere was an under lying issue with my car. May I add, the replacement is fine with nil break downs. Please don't judge people because of poor products!!”

Helpful Report

Posted 7 years ago

“Order received in few times but due to a poor package padding one item is arrived broken, gsf team contacted but no reply until now. Greetings Damiano”

Helpful Report

Posted 7 years ago

“The ignition leads I ordered from the GSF site were listed as correct for my requirements. When they arrived they were not. Customer services looked on Veewee where they were not correct.i have returned them to my local store and am awaiting a refund. Meanwhile I had to buy a suitable but poorer quality set from the Veewee recommendation but missed out on the 55% discount applied to my first order. Poorer quality product less discount and had to do a 40minute round trip to return/collect. Not the best service I've had.”

Helpful Report

Posted 7 years ago

“Good service (and price) from the agent on the chat bot system....albeit the wrong parts were recommended for my vehicle (disc size was incorrect), so it meant I missed my mechanic slot and had to rebook.”

Helpful Report

Posted 7 years ago

“They didnt I had to wait ages to be served and I try to give them a discount code and was told I couldn’t use it”

Helpful Report

Posted 7 years ago

“All bit were correct for servicing my car and van. Apart from the diesel fuel filter on my van which was wrong”

Helpful Report

Posted 7 years ago

“Parts are good but not so good when you enter the shop to collect online ordered part to see 4 staff sat in the office that see you come in and after several minutes of no one bothering to come out to serve you, that you have to ring the bell on the counter”

Helpful Report

Posted 7 years ago

“Part was what I ordered at a reasonable price but took a week to arrive!”

Helpful Report

Posted 7 years ago

“acceptable service ....”

Helpful Report

Posted 7 years ago

“Good prices with discount offers.but I staff at my local Gsf not very friendly with cash customers,I run a taxi company and buy lots of parts from Gsf”

Helpful Report

Posted 7 years ago

“The wing mirror glass arrived promptly and fitted well but was missing the connectors for the heating element.”

Helpful Report

Posted 7 years ago

“Fast delivery but the quality of Purflux filters is very poor. I will never buy again anything from this brand.”

Helpful Report

Posted 7 years ago

“Wrong parts handed out need to go back pick up right parts”

Helpful Report

Posted 7 years ago

GSFCarParts.com is rated 4.5 based on 55,722 reviews