GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,638 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ignition leads I ordered from the GSF site were listed as correct for my requirements. When they arrived they were not. Customer services looked on Veewee where they were not correct.i have returned them to my local store and am awaiting a refund. Meanwhile I had to buy a suitable but poorer quality set from the Veewee recommendation but missed out on the 55% discount applied to my first order. Poorer quality product less discount and had to do a 40minute round trip to return/collect. Not the best service I've had.”

Helpful Report

Posted 7 years ago

“Good service (and price) from the agent on the chat bot system....albeit the wrong parts were recommended for my vehicle (disc size was incorrect), so it meant I missed my mechanic slot and had to rebook.”

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Posted 7 years ago

“They didnt I had to wait ages to be served and I try to give them a discount code and was told I couldn’t use it”

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Posted 7 years ago

“All bit were correct for servicing my car and van. Apart from the diesel fuel filter on my van which was wrong”

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Posted 7 years ago

“Parts are good but not so good when you enter the shop to collect online ordered part to see 4 staff sat in the office that see you come in and after several minutes of no one bothering to come out to serve you, that you have to ring the bell on the counter”

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Posted 7 years ago

“Part was what I ordered at a reasonable price but took a week to arrive!”

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Posted 7 years ago

“acceptable service ....”

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Posted 7 years ago

“Good prices with discount offers.but I staff at my local Gsf not very friendly with cash customers,I run a taxi company and buy lots of parts from Gsf”

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Posted 7 years ago

“The wing mirror glass arrived promptly and fitted well but was missing the connectors for the heating element.”

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Posted 7 years ago

“Fast delivery but the quality of Purflux filters is very poor. I will never buy again anything from this brand.”

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Posted 7 years ago

“Wrong parts handed out need to go back pick up right parts”

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Posted 7 years ago

“Done an order online for pick up and showed it was in stock and went in and wasn’t in stock. So wasn’t happy”

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Posted 7 years ago

“Good service for the click and collect. What is annoying is when you get an offer sent to you most weekends ie 50% off the prices on the website are twice as much so ends up being the same as before.”

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Posted 7 years ago

“arrived quickly”

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Posted 7 years ago

“Cant fault the wheel nuts, oil filter or 5litres of oil. Oil could have been cheaper and i was provided with wrong gasket”

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Posted 7 years ago

“Wrong part delivered even registration number was given. Ordered for VW but received for Mercedes.”

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Posted 7 years ago

“Some parts I ordered were replaced by other parts they I selected so from that point view I'm not to happy.”

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Posted 7 years ago

“Great service to deliver my order but lousy service to return as the part did not fit properly.”

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Posted 7 years ago

“they didnt particularly”

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Posted 7 years ago

“member of staff in Bedford branch should improve customer approaching by keeping professional not joke smiling sarcastic etc... in particular when customers enter in to the shop, it is an excellent shop but urgent improvement need on this to keep customer returning for every single item.”

Helpful Report

Posted 7 years ago

GSFCarParts.com is rated 4.5 based on 56,638 reviews