GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,722 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th June 2025

GSFCarParts.com 5 star review on 30th May 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The roof bars can be obtained for 30 quid less elsewhere. It has no lock, makes noise at even less than 30mph. I was desperate to get my job done over the weekend so I bought it otherwise not recommended.”

Helpful Report

Posted 7 years ago

“Good quality parts and usually in stock. The vehicle selector is very accurate for parts selection compared to euro car parts”

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Posted 7 years ago

“How did had make me happy? Got part to fix car. What didn't like was this biased review question which is asking a positive question to get a positive review. Where is the counter question of "what made you unhappy." ? What made me unhappy was the price in store is cheaper than online. This makes the online discount code less valuable. Decieving pricing structure which must be against trading rules? Knocked off one star for price structure fraud and one star for biased review question.”

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Posted 7 years ago

“Although the staff in my GSF store are great, the system isn't. I ordered parts which were showing as in stock and available to pick up the following day. In total I had to wait 5 days for my parts.”

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Posted 7 years ago

“Reasonable priced”

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Posted 7 years ago

“No faffing about car part supplier. Good online discounts too.”

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Posted 7 years ago

“Had the part I needed in stock and the discount code worked as described unlike a competitor we shall not name. Although the box came opened and I couldn't tell if it was a genuine/new part. Unfortunately the part is sold out everywhere and I'm desperate for it”

Helpful Report

Posted 7 years ago

“Bought some wiper blades from GSF for the first time using click and collect. All went very well - great start. I was then tempted by a 54% off promotion because I needed a leisure battery, however I found that GSF's normal price was well over double everyone else's for exactly the same product, so I bought from another supplier without a promotion and still saved money! That has made me tread carefully in future. If an offer seems too good to be genuine, it probably is!”

Helpful Report

Posted 7 years ago

“Ordered a inner track rod end after staff looked up VIN as three different types and garage removed old one and went to fit new one and this was wrong part. I asked if another could be sent out to garage we was at as car was in pieces and they said 10 - 15 minutes. I thought excellent customer service and was only about 2 miles away. My mechanic also ordered all 3 inner track rods aswell from his supplier at the same time. The parts he ordered came in 20 minutes and were fitted. After an hour and a half still no show from GSF. I drive back to them and obtained refund for my one I purchased from GSF. Staff apologised.”

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Posted 7 years ago

“Good price, helpful in store. But would expect the online help for a car parts company to know the difference between a radiator cap and an expansion bottle cap”

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Posted 7 years ago

“Using one of the many discount codes, a good price could be paid for my parts.”

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Posted 7 years ago

“good service and quality parts”

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Posted 7 years ago

“i love GSF and have done for many years, the quality is there the price is certainly there and the back up and knowledge is certainly there as well. i can get cheaper else where but i cant get what i really need which is the relationship between supplier and fitter. I need to guarantee a service to my clients and to do that i need that same guarantee with my suppliers. with gsf i have that and that counts far better in the balance sheet”

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Posted 7 years ago

“Getting my parts correct”

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Posted 7 years ago

“Competitive prices as usual although issues still with 'click and collect' service”

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Posted 7 years ago

“Not really happy because you give me a wrong filter rest of my order was good”

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Posted 7 years ago

“Not bad for parts on short notice,but ideally best if open on weekends as parts are normally needed when working weekends...”

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Posted 7 years ago

“Parts in stock and open on a Saturday afternoon. A search on line revealed I could have bought cheaper but then I would have had to wait for delivery. I was also disappointed that although I reserved on line I wasn't able to claim the 20% discount on line discount.....the process wasn't as easy as it could have been...”

Helpful Report

Posted 7 years ago

Hello Steve, Thank you for your review. We offer a click and collect service via our website which reserves all the parts you select for a couple of working days and guaranteed at the price they are reserved at. If your local store is out of stock of what you require, we have a ship to store option which delivers slower movers to your local branch for collection. Sorry if this was not clear enough for you. If we can be of any further assistance, please do not hesitate to contact us. Kind regards, GSF We Sales Team

Posted 7 years ago

“Efficiency of ordering online. Was able to collect the following day. Front counter didn't seem all that interested in helping. Had to stand and wait for a while before being acknowledged even though there were 3 chaps on the desk and the manager walking about all doing nothing when I went to collect my parts. Only giving 3 stars as was happy with the online bit.”

Helpful Report

Posted 8 years ago

“Dear Sir/Madam, Thank you for the products. Parcelforce were unable to deliver the first time around, so left a note that they would attempt redelivery the next day. It would be useful if they can also leave the option of collection from the local Post Office. Alternatively look at the couriers DPD who text you their estimated time of delivery - usually a one hour slot. For packaging please put more 'stuffing' in the boxes to prevent movement in transit. The brake discs (heavy) I ordered had been rattled around in the box, because they were not wedged in place. So the Vetech box was ripped and I do not know (until fitting) whether they have been damaged or not. Hope this feedback helps. Best regards, Will Richardson”

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Posted 8 years ago

GSFCarParts.com is rated 4.5 based on 55,722 reviews