GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,722 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 20th June 2025

GSFCarParts.com 5 star review on 30th May 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the website/ online division is great, the overall service is let down by store service (smethwick store B66 1NU- poor customer service).”

Helpful Report

(Smethwick) - Posted 7 years ago

“Got what I wanted at a good price, but despite reserving the item had to wait in store for around 25 minutes to be served and handed the item.”

Helpful Report

Posted 7 years ago

“Usually very happy but because of 60% offer and large demand my parts were delivered 24 hours late this time!!!”

Helpful Report

Posted 7 years ago

Sincere apologies for the delay in you receiving your parcel, we never want to let our customers down.

Posted 7 years ago

“Staff rather gruff and not helpful. Didn't really seem to care about me as a customer. Price 50% more than other outlets, justified by snide comment.”

Helpful Report

Posted 7 years ago

“They are ok”

Helpful Report

Posted 7 years ago

“Ordered parts on Monday for Tuesday collection. Eventually got the parts on Thursday as there was apparently a problem getting the parts delivered from the main depot. Correct parts supplied and the staff arranged special delivery of the parts to the depot when the normal delivery did not happen.”

Helpful Report

Posted 7 years ago

“55% off car parts”

Helpful Report

Posted 7 years ago

“Good prices but delivered two incorrect parts and we had to get them replaced.”

Helpful Report

Posted 7 years ago

“Bit disappointed in find out price was for single bulb. If wasn't in discounted sale, would not have bought it at £17.”

Helpful Report

Posted 7 years ago

“I ordered my wiper blades online using my Reg number,ordered them for pickup in my local branch,only to get there and they were the wrong ones,I had to spend another nearly 7 pounds on the right ones”

Helpful Report

Posted 7 years ago

“Good parts”

Helpful Report

Posted 7 years ago

“I used to get all my parts from GSF, good prices (only with a voucher code) and always in stock, shop staff are excellent. Over the last 4 months I've reluctantly gone to other suppliers as the prices have considerably shot up and availability has been letting me down (I mean why just have 1 in stock of a brake part when you need a pair ?) My recent web order has taken them 4 days to pick and dispatch, used to get sent the day after! Please sort it out GSF !”

Helpful Report

Posted 7 years ago

“Parts were showing in stock when ordered when i went to store to collect one item was not present and staff promised to call me but did not call to update me so ended up buying from elsewhere”

Helpful Report

(Wolverhampton) - Posted 7 years ago

“Not really”

Helpful Report

Posted 7 years ago

“Had the component I needed and in stock at a affordable price.”

Helpful Report

Posted 7 years ago

“I ordered a brake light bulb for my car but got the wrong bulb. I had to go back to the branch to get the right bulb.”

Helpful Report

Posted 7 years ago

“Online service and great offers using discount codes but service in store could be friendly and as I used contactless the server wouldn't give me a receipt”

Helpful Report

Posted 7 years ago

“Saved money with a discount code at Trafford Park branch which was great but staff were no where to be seen on arrival branch was quiet and when chap appeared was quite miserable according to my wife whom picked up my order”

Helpful Report

Posted 7 years ago

“sensible prices”

Helpful Report

Posted 7 years ago

“Decent amount of stock”

Helpful Report

Posted 7 years ago

GSFCarParts.com is rated 4.5 based on 55,722 reviews