GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 60,196 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 60,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th February 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor parts compatability guidance. Website shows that parts fit your vehicle when they don't.”

Helpful Report

Posted 7 months ago

“When I walked in the counter area one staff member just walked out into the office. I waited for over five minutes, constantly been seen through the office window and no one came and offered to serve me. Eventually another person came in from the warehouse asked if I was been served, to which I said No!! Not a place I would recommend to anyone. Much prefer Euro Parts, just round the corner.”

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Posted 7 months ago

“Service great, parking at the neath store is a nightmare”

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Posted 7 months ago

“Good price, excellent staff on the counter, good all round.”

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Posted 7 months ago

“Helpful, patient and knowledgeable.”

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Posted 7 months ago

“Good overall but has been the odd order mix up, probably down to being a new branch. But definitely handy being so close”

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Posted 7 months ago

“Your online chat is rubbish, I got very stressed trying to sort out a problem with my order, however Natalie who I contacted via email was brilliant and really helped me out”

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Posted 7 months ago

“Very limited parking at the Coventry branch and only one person behind the counter who was having to leave the counter to get people's orders no other members of staff come to help until I come to get served when another member of staff appeared so although I had ordered online it took thirty five minutes to get served Staff were polite.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Really great service from start to finish”

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Posted 7 months ago

“Received first order without any issues. Next order was not processed. They could only be reached via chat which is not always manned. Had to reject the order when it was finally delivered as it was too late. Now expecting my refund”

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Posted 7 months ago

“Ordered a clutch for my van using the registration number and the website said it was correct, no it wasn't. Of course only found out when the mechanic had the gearbox on the ground so was at his mercy and wound up paying almost double. Now I have the privilege of returning the wrong clutch at my own expense and inconvenience. Reminds me of Autodoc who were just as useless.”

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Posted 7 months ago

“Great service fast delivery”

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Posted 7 months ago

“Parts they sent out after using my reg did not fit. One part had obviously been sent out wrong before as packing was greasey and open. Their Customer Service is non existent no reply four day on from any of the contact methods. I want a refund and a return label as it is their error and the nearest store for the return is 45min away. Won't be using them again plenty of other suppliers to choose from”

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Posted 7 months ago

“Good value for money and quick delivery 10/10”

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Posted 7 months ago

“It eas a good delivery and it help me out so much to order my part online and get it Delive to my business address”

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Posted 7 months ago

“So far didn’t get my parts . Tried to contact via email but no results. Didn’t get any information about tracking nothing . It’s last time I’m ordering on this site . Scrap.”

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Posted 7 months ago

“used gsf in hornchurch happy with product a car battery yuasa staff freindly will use again.”

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Posted 7 months ago

“couldn't be better”

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Posted 7 months ago

“Good price, next day delivery.”

Helpful Report

Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 60,196 reviews