GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,823 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid 36£ for a brake light switch on Saturday. realised at home that this was a price for a kit that include cables, where i only got a switch that should cost 10£. So ordered switch online for 10£, collected it on Monday and gave back exactly same switch that costed me 36£. That delayed switch replacement by 2 days, this could be avoided, happened only due to incompetence of a person serving me at the till.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your review, and I’m sorry to hear about the confusion regarding your purchase. It’s certainly our aim to provide a clear and efficient service, and I apologise for the inconvenience you experienced at the till. Your feedback will be shared with the team to help improve our processes and ensure such issues do not occur in the future. If you have any other concerns or need further assistance, please don’t hesitate to reach out to our customer service team at reviews@gsfgroup.com. Warm regards, Team GSFCarParts.com

Posted 7 months ago

“Exactly what I wanted for a good price”

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Posted 8 months ago

“Parts in excellent condition, super easy to order and collect.”

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Posted 8 months ago

“Great product but no 20% for signing up A bit disappointing”

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Posted 8 months ago

Hi Mark, Thank you for your review. I'm glad to hear you liked the product, but I apologise for the disappointment regarding the lack of a signing-up discount. We strive to provide the best possible experience for our customers, and your feedback is essential in helping us improve. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team for assistance on reviews@gsfgroup.com. Wishing you a great day, Kind regards, Team GSFCarParts.com

Posted 7 months ago

“Competitively-priced priced stop/start battery ready to be picked up within half-an-hour of the order being placed. Little more to be said other than I'm more than happy with the service provided by GSF.”

Helpful Report

Posted 8 months ago

“Battery waiting for me to collect”

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Posted 8 months ago

“Items took almost a week for free delivery with a Bank holiday Monday, still did not arrive until Thursday afternoon and delivery driver did not ring just left parts under a bush in front garden, no customer focus, disappointed.”

Helpful Report

Posted 8 months ago

Hi Yan, Thank you for your feedback, and I’m sorry to hear about your disappointing delivery experience. We understand how frustrating it can be when items don't arrive as expected, especially when left in an inconvenient location. Your comments about the delivery process are important to us, and we will review them with our delivery team to ensure better service in the future. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team. We're here to help and want to make this right for you. Best wishes, Team GSFCarParts.com

Posted 7 months ago

“I ordered my purchase on the Saturday evening of the bank holiday weekend thinking I wouldn’t be able to collect it until Tuesday but I had a text telling me I could collect it on the B/H Monday so very happy about that and as usual the staff member was friendly and helpful.”

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Posted 8 months ago

“Guys at Malvern branch were really friendly and helpful. I’d ordered a part online but due to a cataloging error it was for another model. They found the right one and swapped without any fuss.”

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Posted 8 months ago

“I always feel comfortable with the parts GSF provide, knowing that they will fit correctly.”

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Posted 8 months ago

“Service was prompt . I found the website a bit clunky but it could be my fat fingers and old device.”

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Posted 8 months ago

“Good quality parts, deliveried in time and perfect condition, happy with the choice!”

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Posted 8 months ago

“Parts arrived on time”

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Posted 8 months ago

“Very fast service, will use again”

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Posted 8 months ago

“Despite using the registration of the vehicle . The part sent was incorrect”

Helpful Report

Posted 8 months ago

Hi Aiden, Thank you for your feedback, and I’m really sorry to hear that the part you received was incorrect despite using your vehicle's registration. I understand how frustrating that must be and apologise for any inconvenience this has caused. We strive to ensure our customers receive the right parts for their vehicles, and your experience will be shared with our team to help us improve our service. If there's anything we can do to assist you further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention. Kind regards, Team GSFCarParts.com

Posted 7 months ago

“Shocking fcfcfcfc”

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Posted 8 months ago

“Quality parts, fast delivery”

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Posted 8 months ago

“Excellent product and great price”

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Posted 8 months ago

“Good price fast service great quality friendly staff very easy ordering service thankyou”

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Posted 8 months ago

“Parts not in stock ordered deliverd same day brilliant service needed to check right parts ordered staff at bletchley so helpfull will now be first port of call”

Helpful Report

Posted 8 months ago

GSFCarParts.com is rated 4.5 based on 58,823 reviews