GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,506 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some initial confusion as the part supplied was incorrectly marked up (and wouldn’t fit my car), but soon sorted. Would recommend these guys, great prices, good service.”

Helpful Report

Posted 4 years ago

“The web site is poor, I tried buy and pick up, ended up having it sent by mail, finally ordered and picked, I now have two”

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Posted 4 years ago

“The problem is the wait for the part, for collection only (currently one in one out) I waited about 30 minutes”

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Posted 4 years ago

“I have got the wrong brake liquid and the wrong fuel filter. Like price it's cheap.. That's why 3 stars and not 1”

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Posted 4 years ago

“service in store? Brilliant. Accuracy of on line? not so. Given Reg No. it listed suitable batteries that fit.. the one I bought doesnt fit in the factory cradle.”

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Posted 4 years ago

“not all parts are of the quality you expect”

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Posted 4 years ago

“Said wipers were fit specific to be passat but they weren't, cost me more time and effort to get it sorted, although staff member was really helpful.”

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Posted 4 years ago

“Car parts good value and correct spec but wont be using the home delivery service again, frustrating when it takes 4 days and the parts depot is less than 2 miles away....”

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Posted 4 years ago

“I was a bit upset as one item was not for my car despite putting in my reg. I couldn't exchange it as my mechanic had opened it with dirty hands.”

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Posted 4 years ago

“Parts did not turn up. Had to chase and have been promised replacements, but the delay has resulted in extra cost. Trying to call GSF was hopeless as I just got the same tedious recorded message.”

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Posted 4 years ago

“Okay for some parts but can have difficulty with finding other parts as they don't stock or supply a lot of parts for some cars.”

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Posted 4 years ago

“Seems a good service, am still waiting to hear back about a wrong part I ordered and awaiting a refund as I’ve sent it back but had no reply since last week”

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Posted 4 years ago

“Supplied me with the wrong front brake pads, so had to go back and change them a bit irritating. Pads were OK when fitted at a good price.”

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Posted 4 years ago

“The process of reserving and collecting the part was really straightforward. Unfortunately, the part was faulty. Although I was eventually able to return the part and access a refund, the information given to me by phone was not very helpful and turned out to be incorrect. Nevertheless, we got there in the end, and really nice man at the branch sorted everything out, and offered a sincere apology for the inconvenience, which I appreciated”

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Posted 4 years ago

“Part was fantastic but went to collect and had to wait 5 mins as assistants were on the phones. Not ideal”

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Posted 4 years ago

“Very good prices and they had all the parts in stock but service was very slow, 20 minutes waiting outside in the rain! OK the outside in the rain bit was due to covid restrictions but 20 minute wait? There were only half a dozen customers, surely GSF can do better?”

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Posted 4 years ago

“the wrong battery had to send it back nobody's fault two types to fit a mini a 50 / 50 chance of getting it right,”

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Posted 4 years ago

“Bought some parts online. Had to wait in shop for 5 odd minutes for guy to go collect off shelves. Could've saved my time and walked in... 🤷‍♂️”

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Posted 4 years ago

“Unfortunately the part advised by your website did not fit my model despite using reg number and reading the description. I think more efforct could be put into making sure customers order correct parts. On the other hand return and refund process was easy and fast so I am neither happy nor dissapointed.”