GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,513 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate the purchase through the website.Was contacted by the branch when the order was ready.Only disappointment was when I asked at the branch for brake grease ( for calliper pins ) the o pop Edson had little knowledge”

Helpful Report

Posted 3 years ago

“I have used gsf a few times and the click and collect is 5star the guys who work at the Tottenham/wood green branch are friendly efficient and helpful. However I tried to order a car battery online a few weeks ago for free delivery and the system wouldn't accept a different delivery address from the card address. By the time I got it to work the offer had expired. I sent a message to gsf but got no reply. As they do their offers frequently I waited for the next offer but collected it. However the delivery would have been better as I am a carer and don't have a lot of time to shop these days. Had the home delivery worked I would have given 5 stars”

Helpful Report

Posted 3 years ago

“Discount on everything!!! Great...... Except for what you are buying!!!!!!!”

Helpful Report

Posted 3 years ago

“Helpful staff. Covid screens in place.”

Helpful Report

Posted 3 years ago

“No packaging on item sent. Dents and scrapes on item”

Helpful Report

Posted 3 years ago

“Everything was good and the service was good too”

Helpful Report

Posted 3 years ago

“Prices are only competitive if you buy when they have a 60% discount offer. Checkout can be problematical now as well since they adopted Klarna.”

Helpful Report

Posted 3 years ago

“The parts were excellent quality and price but the staff at the collection point could improve their customer services”

Helpful Report

Posted 3 years ago

“Since you changed hands, you have stopped stocking parts for older cars, so I am no longer going to use you.”

Helpful Report

Posted 3 years ago

“Great selection of car parts but the staff at Feltham have unilaterally adopted COVID safety measures that are clearly outside Government guidelines i.e. making customers wait outside in the car park (in the rain!) before being allowed to enter at the rate of one indoor customer at a time.”

Helpful Report

Posted 3 years ago

“Some initial confusion as the part supplied was incorrectly marked up (and wouldn’t fit my car), but soon sorted. Would recommend these guys, great prices, good service.”

Helpful Report

Posted 3 years ago

“The web site is poor, I tried buy and pick up, ended up having it sent by mail, finally ordered and picked, I now have two”

Helpful Report

Posted 3 years ago

“The problem is the wait for the part, for collection only (currently one in one out) I waited about 30 minutes”

Helpful Report

Posted 3 years ago

“I have got the wrong brake liquid and the wrong fuel filter. Like price it's cheap.. That's why 3 stars and not 1”

Helpful Report

Posted 3 years ago

“service in store? Brilliant. Accuracy of on line? not so. Given Reg No. it listed suitable batteries that fit.. the one I bought doesnt fit in the factory cradle.”

Helpful Report

Posted 3 years ago

“not all parts are of the quality you expect”

Helpful Report

Posted 3 years ago

“Said wipers were fit specific to be passat but they weren't, cost me more time and effort to get it sorted, although staff member was really helpful.”

Helpful Report

Posted 3 years ago

“Car parts good value and correct spec but wont be using the home delivery service again, frustrating when it takes 4 days and the parts depot is less than 2 miles away....”

Helpful Report

Posted 3 years ago

“I was a bit upset as one item was not for my car despite putting in my reg. I couldn't exchange it as my mechanic had opened it with dirty hands.”

Helpful Report

Posted 3 years ago

“Parts did not turn up. Had to chase and have been promised replacements, but the delay has resulted in extra cost. Trying to call GSF was hopeless as I just got the same tedious recorded message.”

Helpful Report

Posted 4 years ago

GSFCarParts.com is rated 4.5 based on 55,513 reviews