GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,506 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service. But the price for car parts are abit high.”

Helpful Report

Posted 3 years ago

“Unfortunately your brake parts I purchased caused excessive squealing even though pads,discs and hardware clips were all new . Haven't had problems before as usually use Kimber friction for brake parts. Possibly down to cheap materials as my calipers are fairly new too.”

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Posted 3 years ago

“could do with a bit more customer service skills (please & thankyou)”

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Posted 3 years ago

“Front door is closed all the time, have to go backside need to wait someoe reach you, stay in cool,cant shopping inside”

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Posted 3 years ago

“So i needed front and rear discs and pads for a discovery. You only sell 3 or the 4 items which isnt very helpful so had to buy the rear pads from euro parts.”

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Posted 3 years ago

“Part purchased was in an incorrect box and had to revisit store and exchange for a replacement. Counter staff were helpful but no apology was offered. Part number on box did not match item inside the box , clearly a returned item put back on the shelf.”

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Posted 3 years ago

“Parts I needed they didn’t have or they didn’t do. Also you think you are getting a good price and quality parts your not. As they are the same price as euro car parts but also the same cheap after market stuff that doesn’t fit you have to modify.”

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Posted 3 years ago

“I was given the wrong part at the counter, and had to make a return trip to change it when it did not fit to the car.”

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Posted 3 years ago

“Very helpful, but too many emails that I didn’t subscribe to. Hopefully they are all now cancelled.”

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Posted 3 years ago

“Staff we helpful but parts listed on website were incorrect. Now I have to return to the store to get a credit.”

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Posted 3 years ago

“Hi that’s complicated to book parts online”

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Posted 3 years ago

“Part was broken when fitted. So not good quality”

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Posted 3 years ago

“Delivery was two days late and didn’t meet the deadline had to ring customer service twice and I nearly lost my customer.”

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Posted 3 years ago

“Don't always show all stock or parts for vehicles and not easy to find tools or other equipment not always the cheapest either also in the store I use local to me to collect my items has a very poor quality of service, not enough staff and what staff there is they just dawdle around and the click and collect items have to be picked while you wait”

Helpful Report

Posted 3 years ago

“It is a shame that the only way that I could get the discount was online, although I collected the parts from the same outlet , that I had originally contacted. No delivery service because they were bought online, I would have willingly paid a delivery charge,but that was not offered. when I came to collect the parts, I had to wait, as they had not been identified or picked. The young lady was very helpful, but seemed to be virtually working alone, while various staff members stood about, looking anywhere else but at a waiting customer, while they ran their end of day time out. Eventually, after asking, she got some help. The price for the parts was excellent. P.S. Your questions are largely based on the delivery service, let me reiterate, this service was not offered”

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Posted 3 years ago

“GSF were ok but the part supplied was faulty.”

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Posted 3 years ago

“Live chat no good takes forever for a reply just e-mails”

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Posted 3 years ago

“parts good took a week to get here”

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Posted 3 years ago

“Ridiculous that have to use click and collect to get best prices an that these are not available in store.”

Helpful Report

Posted 3 years ago

“Part was late due to Parcel Force but delivered after second attempt. When Telephoning Customer support no one answers, had to email and wait for a response which they did within 24hrs”

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Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 56,506 reviews