GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,503 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although service and price great. I’ve had to unsubscribe and do this review after saying I don’t want any contact. What’s happened to GDPR?”

Helpful Report

Posted 3 years ago

“Ordering easy once i discovered an advert hiding the add to basket logo. However goods not as pictured. Clutch cover not multi toothed as in picture. Hopefully will be ok when fitted”

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Posted 3 years ago

“Hello, I ordered your cabin filter order number1001915195. They didn’t deliver it to me. May I ask why?”

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Posted 3 years ago

“Packaging of every item in the delivery was open. Stuck with poor quality tape. Thankfully everything there. Surprising as previously GSF have been excellent”

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Posted 3 years ago

“Ordered part against car reg Wrong part arrived £6 postage to return reordered correct part arrived on time Car now back up running Still not heard from them re original order part refund despite return delivery being signed for on receiving”

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Posted 3 years ago

“First time using the app and the delivery date was given but good were delivered the day after without any notification”

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Posted 3 years ago

“Unfortunately didn’t get all the bits I paid for … only sump plug washer missing … probably on floor of packing area but annoying .”

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Posted 3 years ago

“The part was good! Guy on the front desk! Needs some customer service training! Happy to chat for 10 minutes with people he knows and when it comes to you, there your part! Can I check it! Rolls his eyes, and walks off while I’m checking it, comes back, I paid, no thank you nothing!”

Helpful Report

Posted 3 years ago

“Found it easy to order parts online. Didn’t feel particularly welcomed as a customer on the trade counter. Staff appeared more interested in answering phones as than serving customers at the counter. When someone eventually served me I found them abrupt. I won’t be returning .”

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Posted 3 years ago

“good quick service but unfortunately this time the bushes did not fit my car”

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Posted 3 years ago

“You cannot see the brand name of the product you are buying when shopping online! You are given the choice of premium or standard only. I want to know if I am buying Bosch, Luke or Valeo to name a few rather than some unknown brand, to me at least.”

Helpful Report

Posted 3 years ago

“Competitive pricing. A car battery was purchased. The reason it’s not 5 stars is because, unlike other companies, GSF will not take the old battery to dispose. That’s down to the consumer. In hindsight I would have purchased from those that do get rid of your battery.”

Helpful Report

Posted 3 years ago

“Well it would have been convenient to have got it locally ( if it was in stock at the nearer Birchgrove shop) in Cardiff until I discovered that it would have been £6 dearer so I ended up buying it online, but didn't have to wait too long so not too bad then”

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Posted 3 years ago

“It took far to long to deliver these parts, I could have walked to the store and back quicker.”

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Posted 3 years ago

“Part description on website was wrong so had to wait for the correct part to be ordered in which was inconvenient as we had the vehicle stripped down on the ramp. They did price match the correct part though to the original one ordered.”

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Posted 3 years ago

“Ok hassle free.”

Helpful Report

Posted 3 years ago

“Waited 25 minutes for my click and collect at Smethwick. Not the fault of the guy serving he did his best.”

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Posted 3 years ago

“Parts arrived late, and there were too many messages , won’t use the delivery service again”

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Posted 3 years ago

“Half my order was the correct part for my car.”

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Posted 3 years ago

“Every time i go to gsf there is always the same server and he is always in a bad mood and rude, I understand he's not there to be my friend but it wouldn't be bad customer service if he were to cheer up a little”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 56,503 reviews