GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,506 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Click and collect ,sc not quite got what it means arrived to collect had to wait more than 20 minutes while my order was picked while waiting same as if just ordered at counter”

Helpful Report

Posted 3 years ago

“Usually good quality products, competitive prices and excellent service at parts counter. Just occasionally products showing on-line as in stock at my local branch are found to be out of stock when visiting local branch to collect a "click & collect" purchase. Branch staff are very helpful procuring out of stock goods however perhaps GSF on-line stock records need updating more frequently to reflect real time stock.”

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Posted 3 years ago

“Would have bin better if they had both the parts I ordered!! Which meant another trip later in the day !!”

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Posted 3 years ago

“Order processed and delivered quickly. However two of the items were incorrect and not compatible with the vehicle they were ordered for.”

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Posted 3 years ago

“Ordered a water pump to fit when I did cam belt it did not fit also the plugs I ordered did not fit A more accurate measure like a vin number needs to be added than just the basic reg. The trip for me to exchange parts is over a hour so more than just a inconvenience”

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Posted 3 years ago

“I have buy a part with my registration number, but that part didn't fit my car”

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Posted 3 years ago

“Always the right part but on this occasion website issues.. Needs an upgrade.”

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Posted 3 years ago

“Price increased after ordering part as promotion code no longer recognised once part arrived in store, which was disappointing. Price was still fair after using another code but annoying as priced job on original figure. All other aspects/store staff good.”

Helpful Report

Posted 3 years ago

“Checked item on line for the item i wanted and could see the prices, but there were two different parts so went branch for clarification before purchasing. The person i dealt with was very helpful but told me i would have to order on line to get the online price and would have to wait 30 minutes for this to be processed. Alternatively, i could order straight away though the branch but would have to pay £5 more for the same part. Why, this is crazy and not very customer friendly???”

Helpful Report

Posted 3 years ago

“Good customer service. But the price for car parts are abit high.”

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Posted 3 years ago

“Unfortunately your brake parts I purchased caused excessive squealing even though pads,discs and hardware clips were all new . Haven't had problems before as usually use Kimber friction for brake parts. Possibly down to cheap materials as my calipers are fairly new too.”

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Posted 3 years ago

“could do with a bit more customer service skills (please & thankyou)”

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Posted 3 years ago

“Front door is closed all the time, have to go backside need to wait someoe reach you, stay in cool,cant shopping inside”

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Posted 3 years ago

“So i needed front and rear discs and pads for a discovery. You only sell 3 or the 4 items which isnt very helpful so had to buy the rear pads from euro parts.”

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Posted 3 years ago

“Part purchased was in an incorrect box and had to revisit store and exchange for a replacement. Counter staff were helpful but no apology was offered. Part number on box did not match item inside the box , clearly a returned item put back on the shelf.”

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Posted 3 years ago

“Parts I needed they didn’t have or they didn’t do. Also you think you are getting a good price and quality parts your not. As they are the same price as euro car parts but also the same cheap after market stuff that doesn’t fit you have to modify.”

Helpful Report

Posted 3 years ago

“I was given the wrong part at the counter, and had to make a return trip to change it when it did not fit to the car.”

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Posted 3 years ago

“Very helpful, but too many emails that I didn’t subscribe to. Hopefully they are all now cancelled.”

Helpful Report

Posted 3 years ago

“Staff we helpful but parts listed on website were incorrect. Now I have to return to the store to get a credit.”

Helpful Report

Posted 3 years ago

“Hi that’s complicated to book parts online”

Helpful Report

Posted 3 years ago

GSFCarParts.com is rated 4.5 based on 55,506 reviews